Field Nation vs CareAR

Find on-site IT work that matches your skills. Tackle jobs with an iOS app designed for technicians. Get paid without the hassle of invoices. Leave the administrative work to us. Find work that fits your experience with the all-in-one solution for connecting businesses with skilled IT technicians like you. With 20,000+ work orders each week across the US and Canada, Field Nation gives you the flexibility to work anytime, anywhere. The Field Nation mobile app was designed with technicians in mind. You can share updates in real-time, upload photos, message clients, scan packages, collect signatures, track payments, and much more. To get started, highlight your skills on our marketplace by creating a profile that shows off your qualifications, skillsets, work history, and equipment. Then, quickly search for the types of jobs that best fit your experience, pay rate requirements, and location. Finally, request the work assignments you want. Why do thousands of technicians love Field Nation? * Get paid without the hassle of invoices: Technicians receive payment for the final work order after approval, less a 10% fee. Get paid weekly via direct deposit or PayPal, or get paid right away for an additional fee. You choose what works best for you, and we make it happen. * Leave the administrative work to us: No more invoicing, project management, or tax paperwork headaches. Receive one 1099 tax document directly from Field Nation each year. * Get support from our team of experts 24/7/365: We know problems don’t always happen between 9 am and 5 pm. That’s why our support team is available around-the-clock. Submit a ticket online or speak to a live person over-the-phone. 97% of customer service tickets are resolved within 2 hours. Most common types of work available on Field Nation: Networking, point of sale, telecom/VOIP, desktop/laptop, low-voltage cabling, audio visual (AV), alarm & security, kiosk, printer, server, ATM, and electrical. Who should download this app: Anyone living in the US or Canada with IT skills who’s interested in completing on-site work.

CareAR, a ResolveGrid brand, provides a smart augmented reality support platform visually enabling your customer service, field service, and IT service staff to drive greater outcomes and experiences. Deflect costly dispatches and reduce time-sensitive resolutions through self-solve content and remote AR guidance while enhancing safety. Your customers, employees, and field staff now have the next generation support tool to deflect and reduce downtime fast. CareAR provides enhanced augmented reality tools with immersive visual self-solve content, live video collaboration, live captions with real-time translation, transcription, screen sharing, measurement tool, and capturing pictures and video from support sessions into systems of record together as part of an end-to-end service management workflow, extending value to support teams. Features Multiparty: With CareAR's multiparty feature, you can invite as many collaborators as you like to work together in a live, high definition, remote solve session. Annotation Tools: With one of the industry's deepest AR toolboxes, CareAR users can annotate live video feeds as well as shared images, providing detailed visual guidance to quickly resolve problems. Session Recording: Hosts can enable session recording to capture video, audio, and AR annotations for post-session playback. Great for critiquing new hires, creating audit artifacts, building up knowledge base content, and more. Support for transcription in a variety of spoken languages is included. Groups: For enterprises, organizing support teams into groups helps to better manage users and study team member performance. You can create groups based on job function, location, corporate organization, language spoken, skillset, or any other attribute. Reporting can be filtered based on group assignment. Rich Analytics and Dashboards: Administrators, managers, and team leaders get deeper insights in how teams are successfully resolving field issues by using the detailed dashboards provided by CareAR's admin portal. KPI Builder: Instrument those Key Performance Indicators that matter to your organization using CareAR’s custom KPI builder. Get your customer's perspective on how you're doing. Collect information in a structured manner for rapid feedback, rapid iteration. True ROI: Using the data made available from CareAR, you can determine the ROI improvements in performance, increased dispatch deflection, reduced resolution times, reduced truck rolls/onsite visits, and improved first-time fix rates.