Comparison

Luma Surveillance vs DSX Mobile Command

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Luma Surveillance

Monitor your security cameras remotely with live video streaming, easy playback, and recording capabilities. Manage multiple devices, customize views, and capture important moments from your tablet or mobile device.

Highlights
  • Live video viewing (single/split screen)
  • Search and playback recordings
  • Capture snapshots and record video
  • Unified app for NVRs and DVRs
  • Customize grid views
  • Remote PTZ camera control
  • Audio support (model dependent)
Features
Read full description

The Luma Surveillance app makes it easy to check on what matters – anytime, anywhere. Watch live video, easily search, play back, and save recordings, or take a snapshot all from your tablet or mobile device. • One unified app for all Luma products – including both NVRs and DVRs • Enjoy crystal-clear live viewing of a single or split screen (4, 9, or 16 channels simultaneously) in both portrait and landscape modes with convenient pinch to zoom • Switch between high or standard resolution depending on your remote connection • Customize your grid views for multi-device management – Drag and drop cameras where you’d like them, even across multiple DVRs/NVRs • Easily scan timeline and playback to find recordings and events • Instantly capture snapshots or record videos with a tap of your finger • Add snapshots and video to your photo library for safe keeping or to share with family, friends, or colleagues • Listen or speak to whoever is on the other end (Audio support varies by camera model) • Remotely control pan/tilt/zoom (PTZ) cameras • Swipe to quickly and easily switch between cameras

About

DSX Mobile Command

This app allows users to remotely view and control DSX Access Control software. It offers pre-programmed single key commands for multiple functions, a status screen for events and alarms, and a system state display for hardware manipulation. Users can also search event history.

Highlights
  • View and control DSX Access Control software
  • Pre-programmed single key commands
  • Scrolling status screen for events and alarms
  • Drill down system state display
  • Search event history
Features
Read full description

DSX Mobile Command is an app to view and control the DSX Access Control software. This app features single key commands that can be pre-programmed to execute multiple access control functions, a scrolling status screen to view color coded events and alarms, A drill down system state display to view and manipulate the current state of the access control hardware, a search function to view event history.

Screenshots

Luma Surveillance2 screens
DSX Mobile Command4 screens

Verdict

The call

The clearest difference is rating: DSX Mobile Command at 3.7 against Luma Surveillance's 1.8. DSX Mobile Command also leads on update cadence (every 4 days vs every 11 months). Luma Surveillance's advantage is ratings volume (290 vs 13). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

DSX Mobile Command holds the better App Store score, 3.7 against 1.8. That said, the two scores are not equally well evidenced: Luma Surveillance has 290 ratings behind it against 13, so its average is the more settled of the two. Written reviews complicate that: 5% of Luma Surveillance's written reviews are positive against 0% of DSX Mobile Command's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Luma Surveillance ships an update every 11 months, DSX Mobile Command every 4 days. The most recent releases landed on October 21, 2026 and October 24, 2026 respectively.

Scorecard3 real differences · 7 level
Luma Surveillance versus DSX Mobile Command: the parameters behind the verdict, then further details
ParameterLuma SurveillanceDSX Mobile Command
PriceFreeFree
Rating1.8 (290 ratings)3.7 (13 ratings) — better
Positive reviews4.8% of reviews — better0.0% of reviews
Number of ratings290 — better13
Update frequencyEvery 11 monthsEvery 4 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS10.0 — better11.0
Further details — not scored
Size22 MB89 MB
Age rating4+4+
DeveloperWirepath Home Systems, LLCDSX Access Systems, Inc

Customer experience

Luma Surveillance

All ratings262 ratings
Positive19.5%
Neutral3.4%
Negative77.1%
Written reviews104 reviews
Positive4.8%
Neutral3.8%
Negative91.3%

DSX Mobile Command

All ratings13 ratings
Positive69.2%
Neutral15.4%
Negative15.4%
Written reviews4 reviews
Positive0.0%
Neutral50.0%
Negative50.0%

Bugs and requests

Luma Surveillance

Reported bugs

17 issues
  • App freezes and requires restart to load cameras
  • Remote playback feature non-functional
  • Login issues and authentication failures
  • App crashes when viewing multiple DVRs simultaneously
  • Crashes when switching to 32 camera view
Show 12 more
  • WiFi connectivity fails despite strong internet
  • App only works with cellular data, not WiFi
  • Buffering and 'No Data' errors during playback
  • Recent update wiped out clipped files
  • Screen orientation flips unexpectedly during playback
  • App incompatible with latest iOS versions
  • Battery drains to zero during playback
  • Night camera feeds show nothing
  • App stuck in infinite loop
  • Playback stops when switching between cameras
  • Time zone playback limitations
  • Motion detection sends only email alerts with garbled images

Requested features

14 requests
  • Complete app redesign from scratch
  • Mac OS native support
  • Pinch-to-zoom functionality
  • VCR-like playback controls (skip forward/backward)
  • Motion-detected clip auto-population
Show 9 more
  • Video export to phone capability
  • Sound on video reviews
  • Push notifications for motion detection
  • Improved landscape/portrait orientation handling
  • Faster camera feed loading
  • Better grid view quality settings
  • Multi-DVR simultaneous viewing support
  • Simplified login process
  • Better technical support responsiveness

DSX Mobile Command

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Luma Surveillance

No in-app purchases

None

DSX Mobile Command

No in-app purchases

Questions

Is Luma Surveillance free?
Luma Surveillance is free to download, with no in-app purchases.
Is DSX Mobile Command free?
DSX Mobile Command is free to download, with no in-app purchases.
Which has better reviews, Luma Surveillance or DSX Mobile Command?
DSX Mobile Command is rated higher. Luma Surveillance averages 1.8 out of 5 from 290 ratings, while DSX Mobile Command averages 3.7 from 13 ratings.
Do Luma Surveillance or DSX Mobile Command have ads?
Neither Luma Surveillance nor DSX Mobile Command shows ads.
Which is updated more often, Luma Surveillance or DSX Mobile Command?
Luma Surveillance ships an update every 11 months, and DSX Mobile Command every 4 days. Most recently, Luma Surveillance was updated on October 21, 2026 and DSX Mobile Command on October 24, 2026.

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