Luma Surveillance vs Crestron Device Assistant
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Luma Surveillance
Monitor your security cameras remotely with live video streaming, easy playback, and recording capabilities. Manage multiple devices, customize views, and capture important moments from your tablet or mobile device.
- Live video viewing (single/split screen)
- Search and playback recordings
- Capture snapshots and record video
- Unified app for NVRs and DVRs
- Customize grid views
- Remote PTZ camera control
- Audio support (model dependent)
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The Luma Surveillance app makes it easy to check on what matters – anytime, anywhere. Watch live video, easily search, play back, and save recordings, or take a snapshot all from your tablet or mobile device. • One unified app for all Luma products – including both NVRs and DVRs • Enjoy crystal-clear live viewing of a single or split screen (4, 9, or 16 channels simultaneously) in both portrait and landscape modes with convenient pinch to zoom • Switch between high or standard resolution depending on your remote connection • Customize your grid views for multi-device management – Drag and drop cameras where you’d like them, even across multiple DVRs/NVRs • Easily scan timeline and playback to find recordings and events • Instantly capture snapshots or record videos with a tap of your finger • Add snapshots and video to your photo library for safe keeping or to share with family, friends, or colleagues • Listen or speak to whoever is on the other end (Audio support varies by camera model) • Remotely control pan/tilt/zoom (PTZ) cameras • Swipe to quickly and easily switch between cameras
Crestron Device Assistant
Streamline the setup of Crestron devices with rapid scanning and one-tap configuration. This mobile tool automates device claiming, panel deployment, and home system pairing, leveraging your phone's camera and Bluetooth.
- Instant device scanning
- Automatic serial number/MAC recognition
- Deploy from packaging or labels
- One-tap configuration workflows
- Mobile-first Bluetooth and camera use
- Claim devices to XiO Cloud
- Deploy Desk Q scheduling panels
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Transform device deployment to minutes! Crestron Device Assistant revolutionizes how you deploy and configure Crestron devices. Simply point, scan, and watch your devices seamlessly connect—whether you're claiming to XiO Cloud, deploying Desk Q scheduling panels, or pairing CEVO Mini with Crestron Home. What makes it amazing: - Instant scanning - Camera recognizes serial numbers and MAC addresses automatically - Works everywhere - Deploy from packaging, labels, or directly from devices - One-tap workflows - Devices configure and connect in moments - Mobile-first - Leverage Bluetooth and camera technology already in your pocket Supported workflows: - Claim devices to XiO Cloud accounts - Deploy Desk Q scheduling panels with third-party calendar integration - Pair CEVO Mini with Crestron Home
Screenshots
Verdict
The clearest difference is rating: Crestron Device Assistant at 4.3 against Luma Surveillance's 1.8. Crestron Device Assistant also leads on update cadence (monthly vs every 11 months). Luma Surveillance's advantage is ratings volume (291 vs 6) and device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Crestron Device Assistant holds the better App Store score, 4.3 against 1.8. That said, the two scores are not equally well evidenced: Luma Surveillance has 291 ratings behind it against 6, so its average is the more settled of the two.
Luma Surveillance ships an update every 11 months, Crestron Device Assistant monthly. The most recent releases landed on November 1, 2026 and November 5, 2026 respectively.
| Parameter | Luma Surveillance | Crestron Device Assistant |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (291 ratings) | 4.3 (6 ratings) — better |
| Positive reviews | 4.8% of reviews | — |
| Number of ratings | 291 — better | 6 |
| Update frequency | Every 11 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 10.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 22 MB | 31 MB |
| Age rating | 4+ | 4+ |
| Developer | Wirepath Home Systems, LLC | Crestron Electronics, Inc. |
Customer experience
Luma Surveillance
Crestron Device Assistant
Bugs and requests
Luma Surveillance
Reported bugs
17 issues- App freezes and requires restart to load cameras
- Remote playback feature non-functional
- Login issues and authentication failures
- App crashes when viewing multiple DVRs simultaneously
- Crashes when switching to 32 camera view
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- WiFi connectivity fails despite strong internet
- App only works with cellular data, not WiFi
- Buffering and 'No Data' errors during playback
- Recent update wiped out clipped files
- Screen orientation flips unexpectedly during playback
- App incompatible with latest iOS versions
- Battery drains to zero during playback
- Night camera feeds show nothing
- App stuck in infinite loop
- Playback stops when switching between cameras
- Time zone playback limitations
- Motion detection sends only email alerts with garbled images
Requested features
14 requests- Complete app redesign from scratch
- Mac OS native support
- Pinch-to-zoom functionality
- VCR-like playback controls (skip forward/backward)
- Motion-detected clip auto-population
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- Video export to phone capability
- Sound on video reviews
- Push notifications for motion detection
- Improved landscape/portrait orientation handling
- Faster camera feed loading
- Better grid view quality settings
- Multi-DVR simultaneous viewing support
- Simplified login process
- Better technical support responsiveness
Crestron Device Assistant
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Luma Surveillance
No in-app purchases
Crestron Device Assistant
No in-app purchases
Questions
Is Luma Surveillance free?
Is Crestron Device Assistant free?
Which has better reviews, Luma Surveillance or Crestron Device Assistant?
Do Luma Surveillance or Crestron Device Assistant have ads?
Which is updated more often, Luma Surveillance or Crestron Device Assistant?
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