POSTIDENT vs TrustCase
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
POSTIDENT
Verify your identity easily and securely using your smartphone. Choose from video chat, eID verification with your national ID, or automated image-based checks. Your data is processed by Deutsche Post AG employees for a compliant and quick process.
- Identity verification via smartphone
- Video chat verification
- eID verification with national ID
- Automated ID document image verification
- Digital POSTIDENT coupon retrieval
- Secure data processing by Deutsche Post AG
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With the POSTIDENT app, you can verify your identity conveniently and simply by means of your smartphone. Depending on which of our partner companies you carry out this identification process, you can verify your identity either via POSTIDENT by videochat, POSTIDENT by eID (with your national identity card or the electronic residence title), or fully automatically by creating images of your ID document and profile. With the eID function or the automated verification of your ID document you can verify your identity quickly and securely at any time. Your data will be checked by call center employees of Deutsche Post AG in all further identification procedures. Our employees are available to you from Mondays to Sundays in the hours from 8 AM to 10 PM. In addition, you can retrieve the POSTIDENT coupon for identification in your post office directly via the POSTIDENT app and therefore do not need to print it out anymore. The identification procedures are compliant with the law, secure and completed in just a few steps. Simply enter the transaction number that you have received from either our partner company or us. The POSTIDENT app will then execute the procedure. At POSTIDENT by videochat, a Deutsche Post employee will explain additionally in detail how the procedure works. The POSTIDENT app is optimized for iPads and iPhones with iOS 17 or higher.
TrustCase
Securely communicate with your team and manage projects with this end-to-end encrypted messenger. Share files, create and delegate tasks, and verify user identities for enhanced business collaboration.
- End-to-end encrypted messaging
- Room chats for team communication
- Task creation and delegation
- Secure document sharing
- Identity verification via QR code
- Location sharing
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Fast, simple and end-to-end encrypted for complete peace of mind, TrustCase lets you do much more than simply send text messages. TrustCase gives you the tools to effectively manage teams in all situations. It allows you to create and delegate tasks and monitor what has already been done. A strict minimal data policy and some very useful features make it unique in the world of corporate messengers. TrustCase stands for secure real-time communication and helps companies to work effectively. TrustCase features: • Room Chats: Create rooms and communicate with your whole team. Inviting colleagues is simple, also adding afterwards. • Images: Enhance the conversation with images for a better understanding. • Documents: Work together more efficiently by quickly sharing documents and other files. • Tasks: Respond to tasks, create and delegate new ones or share work to help get it done faster. • TrustLevels: Verify identities of users by scanning their QR code. • Location: Share your actual location with others. • Contacts: Sync of your contacts and automatically load of trusted contacts. Security you can rely on: • End to end encrypted messaging • Strict minimum data policy: No user-related data on TrustCase servers The TrustCase application is a product of the F24 Group – one of the world’s leading providers of emergency notification, alerting and crisis management solutions. If you would like to give us feedback or have any questions please visit our FAQ/Support Page at: www.fact24.com/en/faq-trustcase-app For further information regarding F24 please have a look at: www.f24.com
Screenshots
Verdict
The clearest difference is review sentiment: TrustCase at 100% against POSTIDENT's 43%. TrustCase also leads on iOS requirement (13.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
POSTIDENT ships an update monthly, TrustCase every 6 weeks. The most recent releases landed on October 13, 2026 and September 29, 2026 respectively.
| Parameter | POSTIDENT | TrustCase |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (4.7K ratings) — better | — |
| Positive reviews | 42.9% of reviews | 100.0% of reviews — better |
| Number of ratings | 4.7K — better | — |
| Update frequency | Monthly — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 77 MB | 46 MB |
| Age rating | 4+ | 4+ |
| Developer | Deutsche Post AG | TrustCase GmbH |
Customer experience
POSTIDENT
TrustCase
Bugs and requests
POSTIDENT
Reported bugs
3 issues- QR code scanning not working
- Identification process repeatedly failing
- App freezing and crashing during use
Requested features
3 requests- Automatic data extraction from ID documents
- More language options beyond German and English
- Clearer instructions on ID document requirements
TrustCase
Not enough reviews yet to summarise bugs or requests.
In-app purchases
POSTIDENT
No in-app purchases
TrustCase
No in-app purchases






