POSTIDENT vs Video
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
POSTIDENT
Verify your identity easily and securely using your smartphone. Choose from video chat, eID verification with your national ID, or automated image-based checks. Your data is processed by Deutsche Post AG employees for a compliant and quick process.
- Identity verification via smartphone
- Video chat verification
- eID verification with national ID
- Automated ID document image verification
- Digital POSTIDENT coupon retrieval
- Secure data processing by Deutsche Post AG
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With the POSTIDENT app, you can verify your identity conveniently and simply by means of your smartphone. Depending on which of our partner companies you carry out this identification process, you can verify your identity either via POSTIDENT by videochat, POSTIDENT by eID (with your national identity card or the electronic residence title), or fully automatically by creating images of your ID document and profile. With the eID function or the automated verification of your ID document you can verify your identity quickly and securely at any time. Your data will be checked by call center employees of Deutsche Post AG in all further identification procedures. Our employees are available to you from Mondays to Sundays in the hours from 8 AM to 10 PM. In addition, you can retrieve the POSTIDENT coupon for identification in your post office directly via the POSTIDENT app and therefore do not need to print it out anymore. The identification procedures are compliant with the law, secure and completed in just a few steps. Simply enter the transaction number that you have received from either our partner company or us. The POSTIDENT app will then execute the procedure. At POSTIDENT by videochat, a Deutsche Post employee will explain additionally in detail how the procedure works. The POSTIDENT app is optimized for iPads and iPhones with iOS 17 or higher.
Video
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Der rechtskonforme Vorgang dauert 3-5 Minuten und ist für Sie komplett kostenlos. Schritt für Schritt werden Sie durch die Identifizierung geleitet und legen Ihr Ausweisdokument dem Operator während eines Video-Chats vor. Cancom Austria AG , ehemals K- BusinessCom AG ist ein führender Digitalisierungspartner. Cancom Austria AG ist seit vielen Jahren enger Partner der Finanzdienstleistungsbranche. Verlässlichkeit, Vertrauen und Sicherheit stehen für Cancom Austria AG an erster Stelle. Cancom Ident läuft auf iPad Airs und iPhones ab Modell 5 mit mindestens iOS 10. Cancom Austria AG Headquarters Adresse: Wienerbergstraße 53, 1120 Wien, Österreich Telefon: +43 50 8220 Fax: +43 50 822 9995 E-Mail: info@cancom.com Website: www.cancom.at Firmenbuch Wien FN 178368 g Firmensitz Wien VAT: ATU46276408 Mitglied der Wirtschaftskammer Wien Gewerbebehörde: Magistrat der Stadt Wien, Magistratisches Bezirksamt des XII. Bezirks Gewerbeordnung siehe www.ris.bka.gv.at Cancom Austria AG st ein Anbieter von Lösungen und Dienstleistungen im Bereich der Informations- und Kommunikationstechnologie. Für weitere Informationen besuchen Sie unsere Webseite: https://www.cancom.at
Screenshots
Verdict
The clearest difference is update cadence: POSTIDENT at monthly against Video's every 7 months. Video's advantage is iOS requirement (13.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
POSTIDENT ships an update monthly, Video every 7 months. The most recent releases landed on October 15, 2026 and September 22, 2026 respectively.
| Parameter | POSTIDENT | Video |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (4.7K ratings) — better | — |
| Positive reviews | 42.9% of reviews | — |
| Number of ratings | 4.7K — better | — |
| Update frequency | Monthly — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 77 MB | 45 MB |
| Age rating | 4+ | 4+ |
| Developer | Deutsche Post AG | CANCOM Austria AG |
Bugs and requests
POSTIDENT
Reported bugs
3 issues- QR code scanning not working
- Identification process repeatedly failing
- App freezing and crashing during use
Requested features
3 requests- Automatic data extraction from ID documents
- More language options beyond German and English
- Clearer instructions on ID document requirements
Video
Not enough reviews yet to summarise bugs or requests.
In-app purchases
POSTIDENT
No in-app purchases
Video
No in-app purchases




