Control motorized window shades remotely with an intuitive interface. Visualize shade positions, check battery health, and set custom timers and scenes for automated comfort, whether you're home or away.
What We Love
- 👍 Good app functionality (when working)
- 📞 Excellent and responsive tech support (George mentioned multiple times)
- 💡 Integrates with Alexa (when working)
- 💡 Integrates with Apple HomeKit (mentioned by one user)
- 🖼️ Real-life curtain picture on app (Automate Pulse)
Room to Improve
- ❌ Hub stopped working/refuses to connect
- ❌ App suddenly stopped working
- ❌ App not maintained/abandoned
- ❌ Cannot add locations
- ❌ Horrible support/company won't respond
- ❌ Setup is difficult/trial and error
- ❌ Shades lose connection with hub
- ❌ App not compatible with hub
- ❌ Help button leads to general website
- ❌ Settings not stored
- ❌ Lost Rooms and Scenes after iOS update
- ❌ No detailed troubleshooting manual
- ❌ Stopped working with Alexa
- ❌ Buggy software
- ❌ Impossible to connect to device
- ❌ App not downloadable on tablet
- ❌ Shades open/close randomly
- ❌ Extremely unreliable/times out
- ❌ Company struggles with software engineering
- ❌ Support lacking/installer unhelpful
- ❌ App randomly wiped everything (scenes, automations)
- ❌ Automated timings lose settings
- ❌ Painful to recreate scenes
- ❌ Not user-friendly/difficult to connect to WiFi
- ❌ Works only 50% of the time
- ❌ Poor interface design
- ❌ App crashes frequently
- ❌ Devices not responding
- ❌ Alexa not finding devices
- ❌ Horrible instructions
- ❌ Programming doesn't work
- ❌ Devices paired change when app reopened
- ❌ Requires re-pairing devices
- ❌ App unusable
- ❌ "Time out" errors
- ❌ "Log in failed" errors
- ❌ App hangs/requires reboot
- ❌ Timer function unreliable
- ❌ Amazon Echo not recognizing scenes
