Best Complaint Management Apps

CMRL Complaint Management

by Chennai Metro Rail Limited

Free

This utility app allows users to manage complaints between stations and department members. You can create, update, and monitor complaint statuses, as well as track equipment. It's designed for efficient communication within the metro rail system.

Şikayetvar

by Sikayetvar

Free

Easily submit complaints about products or services by writing or speaking. Speed up resolution by adding photos/videos and answering questions. Stay updated on complaint progress and increase membership level through point-earning tasks.

PowerDMS - Policy Management

Policy, Training, Compliance

Free

This app provides a secure, cloud-based platform for organizations to manage, distribute, and track essential documents like policies, procedures, and training materials. It offers mobile access for team members to quickly retrieve documents and electronically sign them from anywhere with an internet connection.

Workpulse GiSMo

by Workpulse LLC

Free

This app helps businesses manage and resolve guest complaints efficiently. It provides a centralized system for tracking, assigning, and resolving issues, ensuring guest satisfaction and improving service goals. Automated notifications and real-time status updates keep everyone informed.

Ethos Control

Complaint Registration App

Free

This app provides multiple channels for registering complaints, including web, app, WhatsApp, and email. It consolidates various complaint avenues into a single platform for user convenience.

myDSMmobile

by City of Des Moines

Free

Report city issues directly from your smartphone. Submit complaints or service requests with GPS-enabled photos and videos. Track neighborhood issues with real-time online updates.

PTA CMS

PTA CMS

Free

This app allows telecom users to register complaints about various services, including mobile registration, stolen handsets, and internet content. Users can track their complaint status, provide feedback, and view their complaint history. It also offers consumer awareness information.

Ultimate CRM

by ULTIMATETEK SOLUTIONS PRIVATE LIMITED

Free

Manage customer interactions and track service requests. Log complaints, consulting needs, and maintenance contracts. Monitor ticket status, cancel processing tickets, and connect with experts. Provide service feedback for continuous improvement.

Reputation Mobile

Raise your customer experience

Free

Manage your business's online reputation and enhance customer experience on the go. Track performance, respond to reviews and messages, gather feedback through surveys, and engage customers with social media posts.

Workforce Mobile

by Tyler Technologies

Free

Empower staff to manage and resolve reported issues directly from their mobile devices. Update statuses, assign tasks, add notes, and request further information in real-time.

OpenText Service Management

by OpenText

Free

This mobile application provides access to enterprise service management functionalities. It allows end-users to search for services and knowledge, create requests, and manage approvals. Agents can view, filter, and update requests, incidents, and contact people.

24/7 Software Communicator

IMS Communicator for v4

Free

This business tool allows users to report and manage incidents and requests, send task reminders, and communicate with other operators. It integrates with the 24/7 Software Incident Management System and requires restricted access.