Best Essex Library Services Apps

Room to ImproveCommon complaints summarized from real App Store user reviews

• 🐛 Frequently stops working
• 🐛 Often stops working
• 🐛 Signs out multiple times a day
• 🐛 Scanner doesn't work or has errors
• 🐛 Keeps logging out and unlinking accounts
• 🐛 Crashes on iPad Mini 2
• 🐛 Full of errors
• 🐛 No support
• 🐛 Blank support page
• 🐛 Hasn't been working for ages
• 🐛 Fails to connect
• 🐛 Utterly frustrating
• 🐛 Cannot connect to server
• 🐛 No longer working
• 🐛 Needs an update
• 🐛 Unable to connect to any services
• 🐛 Catalogue search not working
• 🐛 Hasn't worked for months
• 🐛 Account shows returned books as on loan
• 🐛 App doesn't open
• 🐛 Hasn't been working for months
• 🐛 App doesn't work anymore
• 🐛 Not working at all
• 🐛 Returned books still showing
• 🐛 Cannot delete returned books
• 🐛 Cannot renew
• 🐛 Error signing in
• 🐛 Stopped working
• 🐛 No sign of it being fixed
• 🐛 Hasn't worked for weeks
• 🐛 Cannot connect to servers
• 🐛 Unable to report issue
• 🐛 Totally broken
• 🐛 Error page
• 🐛 Not connecting to server
• 🐛 Unable to open app
• 🐛 No connection
• 🐛 Doesn't work
• 🐛 Hasn't worked once
• 🐛 Hasn't worked for months
• 🐛 Website is equally poor
• 🐛 Broken for a month
• 🐛 Not connecting
• 🐛 Website not good user experience
• 🐛 Still not working
• 🐛 Useless right now
• 🐛 Records out of date
• 🐛 Data incomplete
• 🐛 Cannot connect to Web
• 🐛 Stopped working
• 🐛 Couldn't refresh or update
• 🐛 Crashed
• 🐛 Won't operate at all
• 🐛 Won't update loans properly
• 🐛 Ebooks and holds still pending
• 🐛 A bit of a mess
• 🐛 Records are wrong
• 🐛 Not often
• 🐛 Broken for weeks
• 🐛 Keeps showing books on loan
• 🐛 Can't search catalogs
• 🐛 Doesn't work anymore
• 🐛 Deleted and reinstalled, not fixed
• 🐛 Not working anymore
• 🐛 Cannot renew books
• 🐛 Needs fixing ASAP
• 🐛 Impressively awful
• 🐛 Stopped updating loan data
• 🐛 Won't reinstall
• 🐛 Pointless app
• 🐛 Refuses to recognise internet connection
• 🐛 Useless
• 🐛 Error
• 🐛 Unable to connect to server
• 🐛 Regularly deletes all account information
• 🐛 No option to log back in without entering long number
• 🐛 Not showing loans to renew
• 🐛 Overcharged
• 🐛 Needs a help section or reset PIN
• 🐛 App won't log in
• 🐛 Buggy
• 🐛 Frequently shows incomplete records
• 🐛 Loses information completely
• 🐛 Glitchy
• 🐛 Search facility poor
• 🐛 Often have to enter card number and PIN
• 🐛 So often it does not work
• 🐛 Haven't been able to log on for three days
• 🐛 Barcode scanner doesn't work
• 🐛 Cannot find library
• 🐛 All other libraries shown are miles away
• 🐛 Truly awful
• 🐛 Cannot create an account
• 🐛 Search facility shows libraries miles away
• 🐛 Not reliable
• 🐛 Takes forever to load data
• 🐛 Constant deleting of linked accounts
• 🐛 Annoying to input details weekly
• 🐛 Only about e-books
• 🐛 Linked account keeps getting lost
• 🐛 Reserved books don't get delivered
• 🐛 Doesn't have reading list function
• 🐛 No search function on iPhone version
• 🐛 Won't scroll down on iPhone
• 🐛 Search issues
• 🐛 Only searches ebooks
• 🐛 Pictures not loading for reserved items