Manage your water purifier service and plans effortlessly. Book service, renew AMC, request filter replacements, and track your requests. Access certified technicians and stay informed about maintenance and payments.
What We Love
- ✅ App interface functional and accessible
- 📱 Booking confirmation via WhatsApp notification
Room to Improve
- ❌ No-show technicians despite scheduled appointments
- ⏱️ Extremely delayed service response times
- 💰 Hidden charges and extra fees not covered by AMC
- 📞 Unresponsive customer support and care team
- 🔧 Poor product quality and frequent breakdowns
- 📋 Lack of periodic service despite active AMC
- 🚫 Unable to cancel open service tickets
- 🔐 Careless onboarding causing customer phone number spam
- 📊 Missing critical product information in app
- 🔄 Auto-closing service requests without resolution
- 📝 Copy-paste customer support responses
- 🗺️ Unable to update address in application
- 💳 Payment processing issues and fraud concerns
