This mobile application streamlines water loss documentation for mitigation technicians. It allows for easy, real-time collection of drying project data, including instant 2D floor plan generation with LiDAR-enabled devices. Designed by industry professionals, it aims to improve operational consistency and accuracy in the field.
What We Love
- ๐ User-friendly interface (mentioned by a few)
- ๐ก Real-time data capture
- ๐ Improved efficiency with LiDAR integration
- ๐ก Cutting-edge, customer-oriented solutions
- ๐ก Simple and intuitive (iOS/Android parity)
- ๐ Projects/losses move smoother and faster
- ๐ก Great team to work with (Brandon, Clark)
- ๐ก Hope for continued improvement and new features
- ๐ก LiDAR Scanner on iOS is a time saver
Room to Improve
- ๐ App crashes frequently
- ๐ Slow performance
- ๐ Difficult to use/navigate
- ๐ Data loss issues
- ๐ Unreliable
- ๐ Buggy
- ๐ Hard to read/put information
- ๐ Hard to see mistakes
- ๐ Cannot handle large jobs
- ๐ Not user-friendly
- ๐ Adjuster cannot read it
- ๐ Fixes add bugs and break features
- ๐ Freezes
- ๐ No registration or sign up, just login
- ๐ Support staff are clueless and hang up
- ๐ Designed to please insurance handlers
- ๐ Wastes time and burns out users
- ๐ Lidr issues
- ๐ Crashes during sketch
- ๐ Erases photos
- ๐ Liability
- ๐ Oversold, over promised, under delivered
- ๐ Terrible direction for app and industry
- ๐ Gutted MICA's positive features
- ๐ Clunky
- ๐ Sketch is awful, requires extra steps
- ๐ Poorly designed
- ๐ Destroyed MICA
- ๐ Horrible app
- ๐ Overheats phone
- ๐ Ghost rooms, humidity reading swapping
- ๐ Only square rooms
- ๐ Struggle uploading photos
- ๐ Abysmal
- ๐ Features too basic or don't work
- ๐ Outdated interface
- ๐ Meaningless extra tasks
- ๐ Complicated UI
- ๐ Unforgiving UI
- ๐ No option to save photos to device camera roll
- ๐ Email documentation for signature is great if you forget/can't get one
- ๐ Counterintuitive
- ๐ UI is terrible
- ๐ Buttons are hidden, checkboxes don't work
- ๐ Some options require swiping
- ๐ Dragging with poor signal
- ๐ Lose photos
- ๐ Equipment not showing up
- ๐ Duplicate visits
- ๐ Lack of desktop application/review platform
- ๐ Too much info for phone
- ๐ Severely lacking in performance and efficiency
- ๐ Everything takes forever
- ๐ Extends process time
- ๐ Scattered across multiple products
- ๐ Android users have it worse
- ๐ Data not saving to phone offline
- ๐ Intentionally made hard to capture data
- ๐ Does not make it easier to get paid
- ๐ Worst app ever
- ๐ Never loads anything
- ๐ Glitchy
- ๐ Totally a waste of time
- ๐ Not impressed with MICA Exchange interaction
- ๐ Released too early
- ๐ Sad when you say 'I miss MICA'
- ๐ Extremely difficult to use
- ๐ Need to close and open many times
- ๐ Line item feature unusable
- ๐ Garbage and liability
- ๐ Can't open claims
- ๐ App freezes
- ๐ Can't even open the app
- ๐ Two hours of work disappeared
- ๐ Camera issue, button does nothing
- ๐ More data required, more data lost
- ๐ Cost company time recapturing information
- ๐ Dry logs, tick sheets, photos unreliable
- ๐ Last review vanished
- ๐ Pathetic is saying it nicely
- ๐ Joke
- ๐ Bad
- ๐ Not finished before release
- ๐ Horrible app
- ๐ Most inconvenient app ever
- ๐ Could be better
- ๐ Designed to lose data, save carriers money
- ๐ Biggest issue besides crashing is data not saving
- ๐ Carriers use it to argue they can't pay invoices
- ๐ Taking off dollar volume
- ๐ Cancer of a company
- ๐ Does not care about user feedback
- ๐ Forced to beta test
- ๐ Better off going back to pen and paper
- ๐ Terribly slow
- ๐ Seems to be done intentionally
- ๐ Very non dependable
- ๐ Huge liability
- ๐ Use it just because insurance program requires it
- ๐ Look elsewhere if you can
- ๐ Worst app I use
- ๐ This app is just truly bad
- ๐ User friendly interface is gone
- ๐ Tool and extension of insurance companies
- ๐ Took away everything positive MICA had
- ๐ Gutted it to put own spin
- ๐ Stop work on this, tweak older app
- ๐ Not for the better
- ๐ Anyone who gives it more than 1 doesn't use it
- ๐ This app is awful
- ๐ Hot garbage
- ๐ Does not offer more efficient or simplified interface
- ๐ No actual flow
- ๐ Super poorly designed app
- ๐ Huge step backwards
- ๐ Just want to do my job like I used to
- ๐ Mess around in this thing
- ๐ Deal with all its problems
- ๐ App crashes 24/7
- ๐ Sitting here after hours stuck in an endless loop of errors
- ๐ In a fast paced working environment, need a fast paced app. This one is not it!
- ๐ Seems to have too many extra meaningless tasks
- ๐ So many extra steps to just put in readings
- ๐ MICA was simpler
- ๐ This app is all over the place
- ๐ Way too buggy and hard to navigate
- ๐ Very frustrating to use
- ๐ Photos need to be easier to upload and add
- ๐ Many bugs need to be worked out
- ๐ Don't waste your time downloading
- ๐ I see the vision just not anywhere close to there
- ๐ Itโs ok
- ๐ Has potential but not there yet
- ๐ Trash
- ๐ A third app?
- ๐ Whoever wrote light years ahead probably beta tested it in their corporate office once by themselves
- ๐ Feels like this is more for farming data now
- ๐ Increases the amount of time spent in a clients house
- ๐ I donโt recommend nextgear software
- ๐ Eq audit based off terrible sketch program is the only reason
- ๐ Xactware is clearly the standard
- ๐ Hope they can make all these programs obsolete
- ๐ Everything takes so long
- ๐ Counterintuitive is an understatement
- ๐ Someone high up the food chain had a grandson that said he was good at making apps
- ๐ Not impressed with how it interacts with MICA Exchange
- ๐ System seems to drag
- ๐ Lose photos
- ๐ Issues with equipment not showing up
- ๐ Seeing duplicate visits
- ๐ Not impressed at all
- ๐ In terms of performance and efficiency this app is severely lacking
- ๐ MICA is one of the worst applications I have ever seen in my life
- ๐ Sketch feature is nice and more intuitive than xactimate's use of the same tech
- ๐ Hope they make a desktop version
- ๐ There is no question that I recommend this app.
