This app allows invited study participants to submit their media-choice data to Nielsen. It provides up-to-date information on participation status, rewards, and allows users to track points and compete with others.
What We Love
- π¬ Direct messaging feature works well
- π Find meter functionality (when working)
- π― Points tracking for sweepstakes
- π± Helpful for locating misplaced meters
- π₯ Courteous and helpful phone support staff
- π Quick replacement process for damaged equipment
Room to Improve
- π Frequent app crashes and freezes
- π Constant unexpected logouts
- π Requires location always-on, drains battery
- β οΈ Incompatible with low power mode
- π΅ Non-functional find meter feature
- π Overly complex login process with 17-digit codes
- β±οΈ Slow SMS verification (20 min delay, 15 min session timeout)
- π Points tracking consistently behind by one day
- π Requires Bluetooth always-on
- π° Significant payment discrepancies from promised amounts
- π Excessive and harassing phone calls
- π Rude and dismissive customer service
- β Study program closures without notification
- π« Device compatibility issues (iPhone 17, iOS 18)
- β« Black/blank screen after login
- β³ Infinite loading screens
- π Unresponsive after recent updates
