Nielsen Meter Companion

Nielsen Meter Companion

by The Nielsen Company

214 ratings
112 reviews
Free

Details

  • Released
  • Updated
  • June 16, 2021
  • July 13, 2026
Nielsen Meter Companion screenshot #1 for iPhone
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Nielsen Meter Companion screenshot #9 for iPhone
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About

This app allows invited study participants to submit their media-choice data to Nielsen. It provides up-to-date information on participation status, rewards, and allows users to track points and compete with others.

Submit media-choice data
Track points and rewards
View participation information
Compete with other users
Access study-specific information
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What users say

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What's New in Nielsen Meter Companion

4.2.2

July 13, 2026

NCA stability updates: A maintenance release focused on improving backend stability, reliability, and overall system performance.

User reviews

Lack of assistance

Very poor communication skills. They do not return phone calls even when given the times you are available. I was unable to hook up my meter (I think it’s called). NONE of my information is showing on the screen. A friend helped me figure it out today.
Someone is supposed to call tonight to answer other questions. Time will tell if they do. :-(
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Find a meter does not work

Meter beeps once or twice then app freezes. Have to close the app, reopen, go back into find a meter, select the meter, and then it beeps once maybe twice before the app closes, not allowing me enough time to find the meter. And the “found it” and back buttons do not work so you have to refresh the app and go all the way back in.
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Eats battery

This app eats battery in the background.

Doesn’t work

I can’t even open the app. It automatically crashes when I try.

App crashes

App hasn’t worked in weeks. Instantly crashes, doesn’t load at all

Developer apps

User experience

🐞

Reported Bugs

19 issues

App crashes when opening chat feature

Bug

Login button cut off on login screen

Bug

Unable to scroll or access login button

Bug

Infinite loading circle on login screen

Bug

Blank white screen after login

Bug

App won't load after version 3.0.0 update

Bug

Incompatible with iOS 18 and iPhone 17

Bug

Chat feature completely non-functional

Bug

Keyboard blocks send button in feedback section

Bug

Spinning loading circle that never completes

Bug

App crashes on password reset attempts

Bug

Temporary error messages preventing login

Bug

Continue button unresponsive on iPhone

Bug

Cannot type data on iPad

Bug

Charging history displays incorrect dates

Bug

Data syncing issues on iOS devices (Android works fine)

Bug

Points subtraction instead of addition

Bug

App not sending data to company servers

Bug

Password manager confusion with ID and meter serial numbers

Bug

Requested Features

8 requests

Support for low power mode operation

Feature

Face ID or biometric authentication to reduce login frequency

Feature

Improved find meter feature with better range and reliability

Feature

Real-time points tracking without daily delays

Feature

Hide keyboard button in contact/feedback sections

Feature

Better UI/UX design for login and setup processes

Feature

Reduced battery drain from location and Bluetooth requirements

Feature

Improved iOS 18 compatibility

Feature

FAQ

What is the Nielsen Meter Companion app?

The Nielsen Meter Companion app is designed exclusively for individuals invited by Nielsen to participate in their studies. It serves as a tool for submitting media-choice data and accessing information about your study participation and rewards.

Who can use the Nielsen Meter Companion app?

This app is strictly for invited study members only. It requires valid login information provided by Nielsen and is not available for the general public. Without these credentials, the app will not function.

What are the key features of the Nielsen Meter Companion app?

Key features include submitting your media-choice data to Nielsen, tracking your accumulated points, viewing available rewards, and engaging in friendly competition with other study participants. It also provides the most up-to-date information regarding your involvement in the study.

Is there a cost to use the Nielsen Meter Companion app?

The Nielsen Meter Companion app is provided free of charge to invited study participants. There are no in-app purchases or subscription fees associated with its use.

What is Nielsen?

Nielsen is a global leader in measurement and data analytics, providing comprehensive insights into consumers and markets worldwide. They help clients understand current trends, predict future outcomes, and make informed decisions across various industries like media, advertising, and retail.