Best Opentext Service Management Apps

4.5(10 ratings)

Free

OpenText Service Management screenshot 1

OpenText Service Management screenshot 2

OpenText Service Management screenshot 3

OpenText Service Management screenshot 4

OpenText Service Management screenshot 5

OpenText Service Management screenshot 6

This mobile application provides access to enterprise service management functionalities. It allows end-users to search for services and knowledge, create requests, and manage approvals. Agents can view, filter, and update requests, incidents, and contact people.

Service Management - Intune by OpenText

Strong Contender

0.0(0 ratings)

Free

Service Management - Intune screenshot 1

Service Management - Intune screenshot 2

Service Management - Intune screenshot 3

Service Management - Intune screenshot 4

Service Management - Intune screenshot 5

Service Management - Intune screenshot 6

SAP Field Service Management by SAP SE

Worth Considering

Company resources on the go

3.7😞(459 ratings)

Free

SAP Field Service Management screenshot 1

SAP Field Service Management screenshot 2

SAP Field Service Management screenshot 3

SAP Field Service Management screenshot 4

SAP Field Service Management screenshot 5

SAP Field Service Management screenshot 6

This app empowers field service professionals with real-time data and tools to optimize service delivery. It helps technicians arrive with the right equipment, improve first-time fix rates, and streamline administrative tasks, leading to enhanced customer satisfaction and business results.

What We Love

👍 Data visibility in SAP
🚀 Quick data sync to SAP
👍 Intuitive app design
👍 Speech-to-text for notes
👍 Multiple attachment support
👍 Good offline access
🚀 Quick sync times
👍 Breadth of capability

Room to Improve

🐌 Slow synchronization
🐌 Extremely slow loading
🐌 Outdated technology
🐌 Unnecessarily complex
🐌 Major effort to use
🐌 Consistently crashes
🐛 Missing PDFs/data
🐛 Toggles don't behave
🐛 Missing info in templates
🐛 Sync failures
🐛 Crashing with phone updates
🐛 Non-existent tech support
🐛 Random full log-ins
🐛 Login credential issues
🐛 Stops generating bundles
🐛 Fails to sync parts/checklists
🐛 Requires WiFi
🐛 Inconsistent performance
🐛 Difficult to use for business
🐛 Not user-friendly
🐛 Major effort for tasks
🐛 Work order issues
🐛 Closing problems
🐛 Glitches causing downtime
🐛 Garbage app quality
🐛 Awful, buggy
🐛 Slow and time-consuming
🐛 Dial-up internet faster
🐛 Clunky to use
🐛 Demo mode not working
🐛 Effort types not visible
🐛 Signature pad issues
🐛 Can't sync properly
🐛 Stuck on download attachment

More Opentext Service Management apps to explore

Intune Company Portal

Secure access to corporate resourcesDevice enrollment for work appsWork account password reset

Access corporate apps, data, and resources securely from your mobile device. Enroll your device, reset passwords, find company-approved apps, and manage your enrolled devices. Get IT support contact information easily.

(721K)

Synergy Service Management

by Synergy Information Systems

📊 Productivity

mfr - Field Service Management

by Simplias GmbH

Cost control for projectsOn-the-fly service protocolsDispatching large technician teams

This cloud-hosted software helps coordinate field technicians with features like cost control, on-the-fly service protocols, and dispatching. It offers offline work capabilities, ERP integrations, and a barcode scanner for efficient job management. The app also includes time tracking, quality management, and task lists.

📊 Productivity

by Key Computer Applications Ltd

OpenText Content Manager

Applivery Self Service

Field Service-Management

Field Service Management

Content Management for Intune

by OpenText

Mobile content repository accessBrowse, view, download, and edit documentsOffline content storage

Access and manage your full content repository on the go. Browse, view, download, and edit documents, with the ability to store content offline for easy access. This app works with OpenText Content Suite 16 and above.

ChangeGear Service Management

Report issues and manage support tickets from your mobile device. This app allows for easy ticket submission, tracking, and updates, with features like natural language input and geolocation support.

Report issues using natural languageView and manage support ticketsTrack ongoing ticket activity

OpenText Core Content Mobile

Symple: Field Force Management

by Symple Apps Sdn Bhd

Activity PlanningPhoto CapturingLocation & Route Tracking

Streamline field service operations with mobile tools for data collection, expense tracking, and asset management. Enhance employee efficiency and productivity for widespread field forces. Capture information, manage routes, and optimize operations with advanced features.

📊 Productivity

Streamlined Field Service App

Field Service by Payaca

OpenText Active Documents Mobile

by OpenText

Search files and documentsFilter by date rangeSearch by transaction key

Access and manage your files and document transaction statuses on the Trading Grid. Search for documents by date, transaction keys, or partner attributes, and drill down to view individual lifecycle statuses.

FSM Navigator: Field Service

Dispatch, Schedule, Invoice

Field service, fully aligned

SAP Service and Asset Manager

by SAP SE

Work order managementNotification managementCondition monitoring

Manage work orders, notifications, and asset data with this mobile solution. It provides access to enterprise data and supports offline functionality for field service and inventory management professionals.

(23)