Discover a vast selection of home goods, including furniture, decor, and outdoor items, with over 50,000 products. Enjoy a user-friendly shopping experience with exclusive discounts, wishlists, and secure payment options.
What We Love
- π User-friendly app interface
- π° Affordable pricing and good deals
- π Wide variety of furniture and home products
- π¦ Helpful in-store sales staff (Mohsin, Nesma mentioned)
- β° On-time delivery when it works
- π Good product quality when received correctly
Room to Improve
- π¦ Frequent delivery delays and missed deadlines
- π Unresponsive customer service (calls, emails, WhatsApp)
- β Poor return and refund process
- π Unprofessional delivery personnel
- π§ Installation issues and technician refusals
- π Inconsistent communication about delivery dates
- π Lack of accountability after payment
- π Missing items and incomplete orders
- β οΈ Damaged products upon delivery
- π Long refund processing times (20-25+ days)
- π± App return functionality not working
- π€ Vague and false assurances from support
- πΈ Misleading discount information at checkout
- πͺ Poor after-sales service and warranty handling
