This HIPAA-compliant app enables secure messaging between healthcare providers within senior living environments. It facilitates enhanced communication and collaboration for faster response times and improved decision-making related to patient care.
What We Love
- π Fast and secure
- π Great way to communicate needs
- π Seamless and smooth
- π Handy and quick communication
- π Works good
- π Liked the new SBAR
- π Keyboard suggestions on mobile
- π Read receipts
- π Voice record button works
Room to Improve
- π Poor accessibility
- π Byzantine login process
- π Antiquated program
- π Cumbersome to use
- π Not user friendly
- π Frequent logins required
- π Inconsistent notifications
- π Difficult to find messages
- π No unread message indicator
- π Audio notifications are slipshod
- π Dangerous for patient care
- π Messages open and another resident's chart
- π Unable to see clearly what messages are resolved/read
- π Cannot copy and paste
- π Adds liability when ending conversations
- π Unable to create rounding lists
- π Constantly crashes
- π Cannot log in or access
- π Constantly having to reinstall
- π Redundant and annoying notifications for group chat member departures
- π No way to search
- π See messages from other facilities
- π No way to see conversations for specific facility/patients
- π Does not work with work iPad
- π Providers unable to receive conversations
- π Next screen is blank after receiving notification
- π Glitching when opening the program
- π Interrupted workflow
- π Have to open another app
- π Overbearing login process
- π No stored password ability
- π No 'return' button on text pad
- π Cannot send emojis
- π Unbelievably bad
- π Terrible replacement for Tiger Text
- π Intuitive, difficult to message with
