Manage your IT help desk tickets and users on the go. This app provides IT professionals with the tools to respond to, create, and manage trouble tickets from their mobile devices. Stay informed with real-time notifications for ticket updates.
What We Love
- 👍 Functional for quick ticket creation
- 👍 Getting tickets on the go is nice
- 👍 Decent overall app
- 👍 Alerting is pretty great
Room to Improve
- 🐛 Constantly logging out
- 🐛 App crashes frequently
- 🐛 Notifications lead to 404 errors
- 🐛 Unable to send replies/comments
- 🐛 Ads are intrusive
- 🐛 No Google SSO support
- 🐛 No iPad support
- 🐛 App feels abandoned
- 🐛 Sync issues with tickets
- 🐛 Repeated notifications
- 🐛 Poor search functionality
- 🐛 Subscription without new features
- 🐛 Inconsistent performance
- 🐛 Clunky ticket update menu
- 🐛 Errors when closing tickets
- 🐛 Not great for managing tickets
