Complete and utter scam
Failed to prepare our taxes on time, failed to return any calls. Do not trust your business or your finances with this service. Absolute scam
Do not under any circumstances trust this company with your finances
They actively lie to you and will not file your paperwork on time leaving you with penalties and getting hold of them is next to impossible.
Horrible App
I mainly use this for mileage tracking for business and half time cannot get app to stay tracking. Have to keep setting up biometric for easy access to login.
They haven’t provided useful update to app in years. But they continue to push the app for use.
They haven’t provided useful update to app in years. But they continue to push the app for use.
Constantly crashes
I’ve never had to delete and re-add an app so many times in order to get it to work to submit expenses.
DO NOT USE
They do not follow through on their word. Never had any help or got any service from them in the 6 months I was there. I was tossed between 3 different accounts who kept canceling and rescheduling my appointments. Never got any help or service from them and will not issue a refund even though they are the ones that didn’t do their job. I’d put negative stars if I could.
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Rip Off
Each month I seem to be assigned a new tax advisor. They do not seem to know anything previously discussed, do not respond to messages and I get conflicting information. After four months have got nowhere. Fo not pay them any money.
Do not reccomend
Do not reccomend, literally hire somewhere in your town would be a lot better, if I had a question I would literally wait hours for a response or have to schedule an appointment with the accountant. You’d image they be there 24/7 but no. I do not reccomend
Trips
Logging should be automatic, like MileIQ. I should not have to start and stop a trip manually.
Do not use
This is just a scam company with a website. They will change you $4k and then do nothing of value. They give you meetings at the start to make it seem like they are going to do everything and then you never hear from them again.
Fails to authenticate
Constantly have to delete the app and reinstall to get it to work. Runs for a couple weeks max, then fails to fully load. Just keeps spinning and times out with an error message.
Bug fixes.
Big improvement.
Please stay away from these scammers
Billed me to file my taxes. Got ghosted. Then missed tax filing deadline. Then rushed through and filed wrong after BBB complaint by me. Now refusing to provide refund since they claim the wrong filing as “providing the services that they were paid for”. Stay away!
THESE GUYS ARE A JOKE
If I could give this app and their service a zero I would. They’re WORTHLESS 👎🏻👎🏻👎🏻
Login issues
App still has issues
Very buggy
I’ve had very little use of this since this keeps crashing or not letting me login. Waste of a feature.
Completely a waste
Software is terrible, the people are worse. I can’t cancel them fast enough after this tax season.
Great System
I love being able to track everything in one place. It makes it so much easier and convenient for me while on the road
Scam
This is 1000% a scam. We were told we would have a local expert on a complex tax issue. Which was false it was outsourced to people out of the country I’m assuming that knew nothing about our issue. We were told we had 30 days from the salesman to be satisfied or we could get our money back. That was a lie when we cancelled they held 10% said it was in the contract. Do not I repeat do not do business with this company. I would give it 5 negative stars if i could.
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Not working
The app is not working
Joke of a service
I opened my own business and I decided to use 1800 accountants to help me file and use them for book keeping through the year.
They not only just don’t answer you for over a week at a time.
They will schedule a call with you, just to be on the phone for less than 5 mins saying we can’t do them now we need to do them next week (this was Feb 5th so why? She couldn’t tell me) and then our next letting just completely no show you and not call. And since no one from the team or the administration will answer me back. I was charged 3k for literally f8cking nothing. DO NOT WASTE YOUR MONEY
They not only just don’t answer you for over a week at a time.
They will schedule a call with you, just to be on the phone for less than 5 mins saying we can’t do them now we need to do them next week (this was Feb 5th so why? She couldn’t tell me) and then our next letting just completely no show you and not call. And since no one from the team or the administration will answer me back. I was charged 3k for literally f8cking nothing. DO NOT WASTE YOUR MONEY
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