Leave a Review EcoWater Systems Wi
This app doesn’t work.
This app I used to look at my water usuage. I brought from Angel water through Costco. One of the worst service people, even though my system is under warranty they don’t care and charge me for every visit even though problem is with unit. App every day loses connectivity if asked they say it’s ecowater problem and need to contact them but they don’t have solution for alerts Iam receiving and said it will be fixed with App upgrade and that never happened from last 6 months.Show lesskarthik45
Needs major updates, including data security
Incorrect information shown a lot. No alerts about low salt, etc. Functionality is poor i.e. you’re unable to change settings on the system. The biggest concern is that each time I connect my device to the Wi-Fi and this app my internet starts acting very funky. I’m unable to open webpages at times and cannot root cause the problem. I’m also unable to find the privacy policy or data security information. I’m disconnecting from device and deleting app indefinitely.Show lesspublackstar
Lack of information
The main screen shows the number of gallons used today and gallons of daily average used. It does not show the number of gallons of treated water left. The web interface does show the number of gallons of treated water left.home owner steve
What a poor app!
Just a piece of S&$T software, how little thought went into this application. Back to the drawing board, definitely not user friendly, how disappointing!!!!
Just delete and move on!!!’n02448
Embarrassing
The app is so dated and clunky to use. Essentially useless. Would be nice if they invested in making a better app.Filmhero
Err3700 whole home refiner with RO
I love this system and the app allows me to track my water useage. Also let’s me know when I have to put salt back in the system so it never runs out. ⭐️⭐️⭐️⭐️⭐️jxjx2424
Not very helpful
The app is not very helpful and as a bonus it is not user friendly and has zero functionality.xbdhrf
Update required
I’ve been using this for almost 2 years and the app hasn’t been updated much to suit newer model phones. The larger screen on the iPhone 11 means the app doesn’t fully cover it and there’s not much you can do with it either.
It does generate alerts but you aren’t notified on the outside of the app by means of the red dot. You have to actively go into the app to see if there is an alert. On a number of occasions I’ve seen that I’ve run out of salt and this to me is poor from Eco Water.
Please can you do something about this.Show lessPk5av
Won’t run on iPad
Claims to be compatible with my iPad, but won’t start. On laptop and iPhone status shown lags many minutes behind status on my water softener.BerwickUser
Not working
I can no long access data through the app. I can access date through the website.When I open the app it says it’s unable to initialize configuration. I deleted the app and download it again but still get the same message. Disappointing.Jude7406
