EcoWater Systems Wi User Reviews

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  • Worthless APP

    The APP won’t even open anymore. Did they go out of business?
  • Stopped working

    It was a hady app. Now it stopped working and asks me to „contact the administrator.” Is there any „administrator” here that could fix the bugs?
  • App not reliable

    Installed this on my iPhone and it requires restarting my phone anytime I’m not connected to my home Wi-Fi to recognize and update to the current status of the softener. (Otherwise, it tells me I have no devices connected)
  • EcoWater app

    App is useless for me as I have to enter my password every time I wish to use it.
  • Pretty much worthless

    Shows I use either 0 or 128 gallons every day. I’m pretty sure we’re not that consistent.

    I can also tap on the usage numbers and type in anything I want, which is a fun trick that someone in the app development team probably should have caught and makes me wonder what else I can do in the app that I shouldn’t be able to.
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  • Good app. Frustrating to set up.

    **Update**. App stopped working because of a problem with my WiFi. WiFi has been fixed & app now works great - it totally meets my needs. Changing rating from 1 to 4 (would be 5 if not for the difficulty setting up).

    **Original** Had to contact my own internet system tech company to get WiFi manager set up. (Dealer tried but could not get WiFi to connect.). WiFi manager worked great for a couple of weeks & hasn’t worked since. Have called & emailed manufacturer - no tech support.
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  • Don’t rely on this ap to keep you updated

    The device periodically forgets the Wi-Fi network. It has to be set up again on Wi-Fi every few months. It never notifies you that it has dropped off the Wi-Fi network. That means the device can no longer send you alerts. My Wi-Fi signal is extremely strong in the area that the device is placed in. If I had known the app was this unreliable, I would have looked for a different vendor to take care of my water softening needs.
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  • Support for modern iOS devices?

    The app is a square and doesn’t take up all the screen real estate, would love support for iPhone 11 Pro Max
  • Hate it Already

    In the process of creating a new account and I hate it already. Buggy! It complains about a developer bugs, it wipes out all the data I typed and sends me back to the startup screen. 4th attempt to create an account. Horrible.
  • Worked for half a day now no

    After initial installation, the dashboard was working in real time. After a half day of operating, the dashboard is frozen. It does not update in real time and has not in an entire day. I was happy at first but no longer. Even the web version behaves the same. Major bug in my opinion, and the system is connected to WiFi, as it shows online, and the hourly water usage appears to be updating, not the Gallons Used, Gallons Daily Average, Gallons Available. Little value to this app since I have to go to the unit to get key metrics.
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