Roon User Reviews

Roon
Roon
Roon Labs LLC

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  • Cool app but crashes a lot

    Really love Roon and it’s recommendations/music matching.

    However the latest version just crashes endlessly on my iPhone 13. Becoming unusable for me unfortunately
  • Unreliable

    This app crashes so often on both my phone and my wife’s phone (iPhone 13 pro and non-pro) that it’s basically unusable. I’m order to stop the music or change songs I have to open the app on my computer. I’ve tried resetting the app, uninstalling, restarting the phone and Roon server, also uploaded crash logs to Roon, and still no response and no app update. This is extremely disappointing. Further, I’d like a way to listen remotely such as in my car.
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  • Roon is great but…

    I think the app needs an update. It crashes all the time now.

    Minus that issue though, the whole Roon eco-system is amazing. Keep up the good work!
  • V1.8 build 1021 quits frequently

    App is generally quite good, but lately it shuts down randomly and frequently on iOS 15.6.1. I am all in on Roon, running a Nucleus to ropiee’s around my home. Overall I am super satisfied. I just want the app to be more stable.
  • Overpriced, overrated, also doesn’t work

    It is a wonder Roon is held in such high esteem among audiophiles, or is “meant to” at least.. It doesn’t WORK. Yes, you can get it to play your music for you. It upsamples all files played (!!) but don’t get excited - it will sound *identical* to playing through Tidal or wherever the file originates from. Something as basic as your Artists and Albums section - will be littered with literally dozens or hundreds of artists and albums you never saved - never even heard of! Why are they there?? Can you get rid of them? No! Simply scrolling through those artists you’ve never heard of will also lead to CRASHES! Regular crashes and of course when you relaunch the app you have to navigate back to your spot and by the 3rd time you will just give up and use the Tidal app instead.. because wait for it.. it WORKS. I’m in Canada and after tax I was charged around $160 for one year and yes I am a FOOL for not canceling the trial before I was auto-charged for the year. Take the money and buy a few LPs and your significant other some flowers!
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  • Crashes so often it should be kicked out of the App Store

    This app crashes and crashes and crashes and crashes and crashes and crashes. Unusable much of the time; and when it isn’t crashing it’s stressful to use because you never know when it’s going to crash. Because it crashes so often, it fails at its basic task of allowing you to select music to play and control playback.
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  • Poor app for a great system

    I have been using Roon to manage my music for a coupleof years now and havebeen waiting for this app to improve. Unfortunately despite the Roon system being absolutely awesome, , this app is practically unuseable for anyone with vision issues. As a person with limited vision I have to rely on the iOs accessibilty Zoom feature to navigate on my ipad. This works fine with every app except the Roon app.
    Using Zoom in standalone versions of Tidal Nd Qobuz is fine but when accessing them through the Roon interface it isimpossible to use zoom. It is also impossible to use the zoom feature on most of the Roon apps search and scroll features. The problem is the apps touch sensitivity, which is so sensitive to touch when the screen is zoomed thatit is not possible to operate the app.
    Thisproblem appears to be specific to this app, as all other apps react to the zoom and touch actions perfectly.
    I would love for the Roon User Interface testers to try using the accessibility zoom and touch actions to see if they can operate their app. I have been using these features for many yearsand this app is the only one that seems to have this issue.
    It’s long past the time that thiswas addresse
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  • Still unusable because of crashes

    I have been patient and we are no into year 2 of an unusable iOS controller. Crashes writhing 10 seconds of use on iPhone 12 and iPad Pro. This is has been so known issue for way way way to long. I have been a loyal fan boy and defended Roon for a long time. But enough is enough. Before the latest update it seemed promising and was working a bit more stable and in the latest update we are back to crashes in a few seconds again.
    At this point a new build from the ground up seems like the best option. If I can not control the system then I can not use Roon. It saddens me that this expensive software is so unusable.
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  • Unbelievable…When It’s Not Crashing

    The Roon service is nothing short of spectacular. But I’m an iOS user. Which has meant pulling my hair out. The iOS version of Roon Remote is virtually unusable. I start the app…play a track…and it crashes. I open the app again…it stays open for a few seconds…then crashes. There are multiple reports of the same behavior so it’s not me…it’s not my network…I’m challenge any claim that the issue lies anywhere but within the app itself. I’m gonna have to cancel my sub as iOS is how I listen…and it’s heartbreaking. It’s like owning a beautiful, expensive sports car…that won’t start. :/
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  • The only app that requires you to reboot your phone each time it updates

    Roon would be the perfect system for my home set up. I use both a NAS and Qobuz and the software combines both together in a very organized way. I think the sound quality through the equipment that I have is great. However, the iOS app has been problematic on my phone for several years. Many times after an update, the app will die after 20 to 30 seconds of using it. The only way to get out of this loop is to restart the phone. I don’t think this company has a lot of skill when it comes to writing iOS apps. If it was more reliable it’d be great.
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