Leave a Review Norton Family Companion App
Where did my apps go
I was using my phone fine last night and woke up this morning to find every app not installed when you get the phone just gonesalans123
This really is bad
Terrible piece of software, terrible to install, terrible to use, waste of time.
Did I mention it was “terrible”Terrible eddy
Developer Response
Sorry for the trouble. Could you please elaborate the issue you are facing with Norton Family app? We can help.Horrible
The fact that people are spending $50 on an app that barely works properly. This app deletes my apps and randomly reinstalled them again a few hours later. All of my apps are moved to random places and my folders get removed when the apps reinstall a few hours later. Terrible app, not user friendly and buggy. 1/10Show lessAdamA_
Thanks Norton,
Norton is an app designed for parents to see what their kids are doing and restrict everything, however this has the opposite effect on the kid.
Norton restricts every single website and even if your trying to search up a question or go on a school website. It entirely frustrates the kid making them not even to want to use their phone. Personally I wanted to throw my phone at a wall at how frustrating this is.
Now this is doing the opposite effect on the kid. This just wants to make kids to find other ways around it. For example if you installed this to get your kid away from going on social media or doing something bad online, and you go full on restrict mode, they are just gonna get upset and frustrated at you for installing this, and find other ways around it.
Right now I after this review is done, I am doing whatever to get around this and disable it.
Sincerely, A annoyed kidShow lessLizard_awesomes
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I give this less than 1 star, they messed up my phone and I could hardly use it without it lagging, and some of my apps actually got deleted from it and not temporarily gonething 200
Developer Response
We are sorry to hear about your experience with our product. For further help, the adult in charge can send us a message to our official social support Channel - Twitter at https://twitter.com/messages/Nortonsupport or on Facebook at https://m.me/nortonWhy.
You made me and my parents bond break. I hate them, they...idk. This app is terrible. It’s like spying on your kids. Breaking trust and privacy. No. Just no.Rookie owo
Developer Response
We are sorry to hear about your experience with our product. For further help, the adult in charge can send us a message to our official social support Channel - Twitter at https://twitter.com/messages/Nortonsupport or on Facebook at https://m.me/nortonThis app truly sucks
This app is a horrible app that shouldn’t be on the App Store, all this does is limit a child privacy, I’m betting you guys sell off info from the child’s device, please get rid of this horrible app.laura silk
Developer Response
We are sorry to hear about your experience with our product. You can be assured that the handling of personal information is highly regulated. For further help, please, send us a message to our official social support Channel - Twitter at https://twitter.com/messages/Nortonsupport or on Facebook at https://m.me/nortonIt’s good
Well, when my dad first got the “game”, I was ok with it. But, my two complaints are it turn my games off at random times and my dad says he’s not doing That <3. And my second is nothing it’s pretty good. 🥰kploving
Works as designed
We just started to us this for our kids to help monitor their screen time usage. This is what we wanted with this app. The fact that all the negative reviews are from the kids is a real indication that this works. Of course kids won’t be happy.smoreeng
Aggravates me
I tried this and its a pretty good way to limit screen time except for the fact that it rearranged all my apps. I had spent a while organizing them all only for this app to ruin them. I’m extremely dissatisfied and would appreciate if you could change this.KrusherKittie
