Leave a Review Boutiqaat بوتيكات
Perfume issues
I ordered like around 5 perfumes and this one from دار الطيب, called musk was destroyed within the packaging box. The perfume lost a significant amount of perfume and it was waxed within the boxing.al-dosari, m
Payment
Hi! Hope you’re well. Wish you guys offered PayPal for a more secure payment method. I tend to only choose cash on delivery to avoid any issues with card issuer. Also charging almost 9 rials for delivery and cash upon delivery is outrageous. Every other website or app allows to do that for free.kaycakes6
Developer Response
Dear Customer Thank you for your attention, your support is the reason for the continuation - The reuqested payment method is currently unavailable. Your feedback will be taken into account. Do not hesitate to contact us in case you encounter any problem on 0096522263400 or on support@boutiqaat.com Boutiqaat wishes you a happy dayA
I think that it's a good application but it needs to have a quick shipping and it's too expensive and also's that the shipping and taxes is too muchnfnf25
Quality
Best customer serviceMariam Al-Y
Horrible and worse ever customer care
If there was even less than one star I would have chose that.
A company that debt your card and even delivery fees and never delivers your order and despite contacting their customer care many times and sent many emails you get nothing all you get are lies that they are taking care of it or resolved your issue and honestly the only thing was resolved was for the company that is keeping their stuff and along with it the the customer’s money i.e. stealing money.
Horrible people that you call customer care personal unprofessional and help with absolutely nothing bunch of unprofessional thievesShow lessSama454
Developer Response
• Sorry to hear that, please contact us on support@boutiqaat.com in order to investigate and solve the issue.Thank u
Thank u for the best app to order but i hope the order come fast💕قمل
Feedback about the app
Almost everything is sold out, i hope most of the things it will be back and i hope that we receive emails about what is new or messages & please bring for your customers much more enough quantity like for example you have makeup for ever blush palette a few pieces so bring please mucchhh more cause it will go fast and i have been waiting for more than 1 month and many products the same things. Thank you.Show lessEng. AlBacker
Developer Response
Dear Customer Thank you for your attention, your support is the reason for the continuation - your feedback will be taken into account. Do not hesitate to contact us in case you encounter any problem on 0096522263400 or on support@boutiqaat.com Boutiqaat wishes you a happy dayBad customer service
An amazing app with a great concept but unfortunately their customer service is the worst. I ordered once a few years ago and sent back my order i refused to receive it because of their bad customer service and then a few days ago decided to give them another chance and again cancelled my order because of the bad customer service. Very unprofessional when you talk to them on the phone and unhelpfulShow lessGhadeerK
Poor Experience
It took 15 days for my package to arrive. I understand since the world is messed up with Corona virus situation. However, their chat service is terrible. Every time I wanted to ask about my order status I don’t get a clear answer. You can really tell that the person behind it is a robot who uses pre prepared sentences.
Secondly, when the package has finally arrived, one of the products ( face mask) was expired since 2019!!
Now, I might wait forever to get my money back!Show lessggug by gvczfbb to ok x
Developer Response
We are sorry to hear that. Please tell us more about your experience at support@boutiqaat.com and we will help you in the best possible manner.0 stars
Bad service takes too long to deliver!sbbshsnanakizhhsuahbwe
