Leave a Review Riva Fashion ريڤا فاشن
The return service is awful
The returning service in this application is completely awful, reflecting the supplier’s priorities in what should be addressed first and what is deemed least important. When purchasing through Visa online, all orders are processed immediately, often with delivery the next day or even the same day. However, when opting for cash on delivery, the order can take up to a week to be delivered.
Currently, it’s been a week and a half since I requested a return. Although the return was approved, I have not received any update on when the item will be picked up, and consequently, my refund has not been processed. This clearly demonstrates the seller’s priorities when it comes to payment methods and their disregard for customer rights.Show lessThisis.Maro
Developer Response
Dear valued customer , We sincerely apologize for the inconvenience you experienced with our return service, our top priority is customer satisfaction, and we take your concerns very seriously. we are deeply sorry for the issue that happened if it's not solved please feel free to contact us WhatsApp or call through 0096522216688 or through the email wecare@rivafashion.com Thank you.Best quality ever
v.proud to have this as substitute for those ones that support genocide! Thank you ZaraOmussef
سيء، bad, slow app
يجب تحسين الابلكيشن، جدا جدا جدا بطيء عند التنقل من لبس الى لبس اخر او عند اختيار ايقونة المفضله بطيء جداً ياخذ وقت كبير عند التسوق و خاصية البحث سيئه جداً نكتب شيء و يطلع شيء اخر
The application is very slow and bad, it is not fast when you want to add any item to the favorite, also it takes too much time to go from item to another, and the search results are not related to what we look for.Show lessK908643222
Developer Response
We've listened to your feedback and are excited to share that our latest app update addresses all reported issues. Give it a try and let us know your thoughts – we're eager to ensure your satisfaction with the new features! تم الاطلاع علي تعليقك ويسعدنا أن نشاركك أن آخر تحديث للتطبيق لدينا يعالج جميع المشكلات التي تم الإبلاغ عنها. يرجي تجربتها وأخبارنا بأفكارك - فنحن حريصون على ضمان رضاك عن الميزات الجديدة!