Awful
Having trouble with logging in for DAYS and it is still not fixed. The old version may look ancient but at least was functional! BH is one of the most expensive daycare providers and could not get some decent IT people that know how to make an app? How ridiculous!
I miss the old “outdated” version
The old version was actually easier to use and allow a view where you could easily see almost everything in one glance or barely a scroll on a smart phone. It might have been a little clunky but I prefer it to the new app. The morning arrival notes are so difficult to fill out now. The numbers for putting in times scroll way too easily and don’t stay still, so it’s tricky to enter the time. It’s very cumbersome and confusing to look at. I’m hoping I could somehow go back to the previous app.
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Disappointing!
My last review mentioned how badly an update was required.
Now the update is here and it seems the developers did not review the app with end-users.
I’d like to list all the issues with this new version but unfortunately I can’t log in. Don’t even know why, no error message.
My suspicion is that this is a case of nepotism. Whoever developed the previous version should’ve not gotten the assignment for this app.
Now the update is here and it seems the developers did not review the app with end-users.
I’d like to list all the issues with this new version but unfortunately I can’t log in. Don’t even know why, no error message.
My suspicion is that this is a case of nepotism. Whoever developed the previous version should’ve not gotten the assignment for this app.
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Updated UX, Too Bad I Can’t Login
Was really excited to see a new and improved UX interface. But since updating app, I have yet to be able to log in and actually experience it. And nonetheless, stay informed on my child’s day.
Most terrible app ever used
This is my very first review in App Store. I have to say this is the app of the year that makes your life more difficult. How can you make an app so useless? After the update it doesn’t even let me login. Cannot even reset my password or get any help due to maintenance scheduled on Sep 9th? What the hack are you doing ????!!!!!
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Updated app still needs a lot of work
They updated the app and it’s still not great. It needs a lot of improvement. Parents still can’t message the teachers or Center Director via the app. The app still doesn’t save all of your entries. Scrolling to enter a time when the diaper change happened is tough because you have to re-do it. The time portion should expand instead of being at the bottom of the app.
The overall format and functionality is limited.
The overall format and functionality is limited.
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Response from developer
Hello b_shops, We are currently aware of the issues impacting your experience with the My Bright Day app, and are working diligently to provide solutions. Please watch for app updates and install when available. We apologize for any inconvenience this has caused. If you need help or have additional questions, please feel free to contact the Bright Horizons Family Information Center Team by calling 855-239-3850 or sending an email to mybrightday@brighthorizons.com. Thank you, The My Bright Day Team
Trash.
This app has been useless at best. If you’re on night shift it gets worse. I had a sliver of hope for this update. Because hey how could it possibly get worse? Turns out that’s the only thing the app gets right is being garbage. Now the only thing that would work, seeing most of the pictures, is useless. After every picture I have to close the app out and get back in because they disappear after viewing one photo. It’s a disgrace. This app is for parents who are working and miss their kids. Figure out what or who is “making” this app shameful and fix it. An update is pointless if you refuse to get better.
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New look, Same buggy app
Not really impressed with the new UI because they didn’t fix the glaring issues: 1) app logs me out multiple times per week for no reason 2) login requires me to type full email and password, rather than use something like faceid which all other modern apps do 3) when logged out, app continues to function in some ways, which creates the appearance everything is working, leads to problems 4) one such function is health check, which app had shown as successful but never sent to bright horizons. They had to email me after to sort it out because they thought I dropped my kid off without submitting Really terrible experience that reminds me of 2009 era apps. Apple should ban this app. I really wish I wasn’t required to use it for the health check, I would instantly delete it and never come back
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So disappointed
Requires far too much scrolling. Layout/text size is not user friendly. At a minimum users need to access three separate pages to complete a child drop off. Please consider time-poor parents when developing these updates. Will revert to the pen and paper sign-in sheets!
Reminder needs to be list view
The large reminder box at the top is ineffective to navigate. Why not use a list view?
