Kortext User Reviews

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  • Pages are cut off

    I’m fed up with this app as I’m using my iPad 13 inch and still the pages are cut off. The diagrams in one page are cut into the next page which makes it extremely difficult to use. Please fix this

    Developer Response

    Hello, We are sorry your experience did not match your expectations. Please feel free reach out to support@kortext.com with your account details along with the book that is causing the error and we will be happy to help. Kind regards, Kortext Customer Service Team
  • What a crappy app.

    I have downloaded on my iPhoneXI Pro. created account. Tried to login. Logged in successfully. Accepted terms and conditions. It says no book shelf or whatever message, again the Login button. Logged in repeatedly a couple on instances and uninstalled the App. The reputed universities should never encourage students downloading this app. It’s buggy. Fix the bug and make it working, developers.
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    Developer Response

    Hello, Thank you for reporting the this issue to us. I am glad to report that this has now been fixed as of version 2.0.303. We work really hard to provide the best experience for our customers and are always looking for ways to improve. Please feel welcome to contact us at support@kortext.com with any questions you may have and we would be more than happy to help. Kind regards, Kortext Customer Service Team
  • Fails immediately

    Wow pretty comical. Installed it, signed up for an account, signed in, and it says “sign in to manage your bookshelf”. Of course I just had signed in. Had to sign out to try again. Same thing. Kill and restart. No getting out of this loop. Uninstalled. 5 minutes of my life I want back

    Developer Response

    Hello, Thank you for reporting the this issue to us. I am glad to report that this has now been fixed as of version 2.0.303. We work really hard to provide the best experience for our customers and are always looking for ways to improve. Please feel welcome to contact us at support@kortext.com with any questions you may have and we would be more than happy to help. Kind regards, Kortext Customer Service Team
  • App needs improving. Use webpage.

    Does not load bookshelf. Web page works fine though.

    Developer Response

    Hello, thanks for your feedback. Please feel free reach out to support@kortext.com with your account details and we will be happy to help you load the bookshelf. Kind regards, Kortext Customer Service Team
  • Very nice.

    Great reader for college and personal study.
  • Poor connectivity

    Can’t login due to a “network error”. This happens on cellular,and multiple WiFi networks. No help or support is available and nothing comes up with googling. I’m disappointed this is the only option for my textbooks.

    Developer Response

    Dear Andrew, Thanks for sharing your feedback in regard to the Kortext app. We are sorry your experience did not match your expectations. Our Customer Support team will be in touch shortly to assist you further. Kind regards, Mattia Many thanks.
  • Update has massively improved

    The update has much bettered the performance of the app, but there are certain small details which could be edited that would improve the app so much more, such as the ability to make folders in order to group books and papers by topic or subject, as well as for the inking option to show as highlights as you read through rather than appearing in a separate annotations folder, as well as being able to name documents when they are not named. This would improve the organization of the app massively but overall I am enjoying using kortext and am looking forward to further updates and performance improvements.
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    Developer Response

    Kitty, Thank you for taking the time and providing us with some valuable feedback. If there’s anything else you’d like to share with us regarding your user experience, please contact us at support@kortext.com. Kind regards, BZ
  • Yh

    So they dont have to import
  • Book pages are not complete

    The book I’m looking at has the top and left most parts of each page cut off. I would expect better from a BOOK READING app. The pages are there on the web site, but navigation is worse that way.
    At least this is only a 3 day course!

    Developer Response

    Hello, Thank you for your app review. I’m sorry to hear about your experience, please contact our Support Team at support@kortext.com, confirm your username and the title of the book you’re having trouble with and we’ll be happy to help. Kind regards, Bence
  • Fails to download manual

    Fails to download the Mathworks Matlab Manual. It eventually times out with ‘E_ADEPT_NOT_READY’ and then ‘E_ADEPT_DOCUMENT_OPEN_ERROR’ error window appearing.

    Developer Response

    Hello, Thank you for your app review. I’m sorry to hear about your experience. The errors you received are Adobe error messages, please contact our Support Team at ​support@kortext.com​, confirm your username and we’ll be happy to clear these for you. Kind regards, Bence

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