I make it work!
Not for major tasks, but if someone needs access or I need to make a quick update or view a project to answer a question on the go, it comes in handy. Sure, some functionality I’d love to see added, hope it will come in time.
Absolute garbage
👎🏼👎🏼
Adobe cmon man
This program is probably the most non user friendly and ridiculous thing I have interacted with in many years. That is not a compliment. I can’t even get it to verify my identity correctly. I’m pretty tech save and this is a comical effort at “ efficiency “. Scrap this and start over. It would be minus 5 stars if I could.
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What even is this??
It’s unreal that a company responsible for developing UX and UI to make the underlying software usable could put something like this out. The interface doesn’t make any sense. How do I work on a task? How do I update the progress of a task? What am I supposed to do with this app? Am I just supposed to kind of look around at things and just kind of know they exist somewhere in the company? There is truly no indication of how I as a user am meant to utilize this app.
Do I use it to message back and forth on tasks? Where is my home interface that is useful to me? Do I mark progress or check off subtasks in a way that updates the progress bar and informs others?
Beyond putting labels and tabs into an app I have no clue what’s been done here to make this an actual tool. It’s simply aggregating a bunch of underlying software functions from the desktop product, and kinda calling them into an app I guess?
You took a lot of ingredients, many raw, put them on a plate and slide it messily across the table and said here’s your meal. Could you take a little UX time and UI work to actually chef the ingredients into an award winning and incredibly useful experience? Perhaps and undeniably effective core interaction loop?
Cmon yall. You are microsofting yourself so hard right now. Lots of people make software. Not many make useable products that pull ahead of the pack and endear users to be obsessed and love the product. Be the latter.
Do I use it to message back and forth on tasks? Where is my home interface that is useful to me? Do I mark progress or check off subtasks in a way that updates the progress bar and informs others?
Beyond putting labels and tabs into an app I have no clue what’s been done here to make this an actual tool. It’s simply aggregating a bunch of underlying software functions from the desktop product, and kinda calling them into an app I guess?
You took a lot of ingredients, many raw, put them on a plate and slide it messily across the table and said here’s your meal. Could you take a little UX time and UI work to actually chef the ingredients into an award winning and incredibly useful experience? Perhaps and undeniably effective core interaction loop?
Cmon yall. You are microsofting yourself so hard right now. Lots of people make software. Not many make useable products that pull ahead of the pack and endear users to be obsessed and love the product. Be the latter.
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Response from developer
We appreciate you taking the time to write this review. Here is the guide to our application features: https://experienceleague.adobe.com/docs/workfront/using/basics/mobile-apps/use-workfront-mobile-app/use-the-mobile-app.html?lang=en You could also reach out to this email Grp-WorkfrontMobileExperience@adobe.com We would be glad to help with information about the app’s workflows.
Non functional
I never make reviews, but i had to for this app
Don't even know where to start, absolutely *nothing* works right
Get logged out constantly, have to log in repeatedly. Logging in a 4 step process, and doing it every time i open the app is awful
Unusable interface, makes it not even worth going through. Confusing, unclear where anything is. None of the options of the web version. Some things you just cant do in any way on app
Ill get a notification, open it, then the app restarts, i hve to log back in, but workfront loses whatever it was, and it disappears forever
When notifications come in-app, after clicking on them, they disappear and there is no clear way to access it.
If it wasn't a buggy mess, the messy interface would make it unusable.
I will never forgive my job for making me use this every day.
I probably would have more complaints, but having to log in 500 times, ive completely given up don't even use it anymore.
1 star is too high of a rating
Don't even know where to start, absolutely *nothing* works right
Get logged out constantly, have to log in repeatedly. Logging in a 4 step process, and doing it every time i open the app is awful
Unusable interface, makes it not even worth going through. Confusing, unclear where anything is. None of the options of the web version. Some things you just cant do in any way on app
Ill get a notification, open it, then the app restarts, i hve to log back in, but workfront loses whatever it was, and it disappears forever
When notifications come in-app, after clicking on them, they disappear and there is no clear way to access it.
If it wasn't a buggy mess, the messy interface would make it unusable.
I will never forgive my job for making me use this every day.
I probably would have more complaints, but having to log in 500 times, ive completely given up don't even use it anymore.
1 star is too high of a rating
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Trash
This app used to be good for at least seeing and replying to messages if nothing else. Now I can’t even log in to my company account.
I hope Adobe is working on revamping the app. Maybe, don’t try to fit everything into it and focus on just the messaging feature for now. That’s what I used to use the mobile app for almost exclusively. Keep it simple!
I hope Adobe is working on revamping the app. Maybe, don’t try to fit everything into it and focus on just the messaging feature for now. That’s what I used to use the mobile app for almost exclusively. Keep it simple!
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APP DOES NOT WORK
The App doesn’t work. It’s clear the developer doesn’t care enough to create a working product. New projects and tasks are not loading. I can see 8 proofs in my email but nothing in workfront
Trash
The app is difficult to use, links from Workfront don’t open the app - I just get a page that their old app doesn’t work (that’s fine, but I have this new one installed). The old app was garbage too, I’m not sure why I expected this one to function better.
How is this possible?
How, as a company, are you not deeply ashamed to have a product thus terrible on the market. It’s like if a restaurant knowingly and proudly served plates of poo. Or rather, just threw the poo at you from the kitchen in lieu of service. Like, groundbreakingly terrible, and with no signs you’re working to make it any better.
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Giving it a third chance
I saw an update so I thought I would try this again after two sorry attempts. I would love to have a functional app for Work Front. However I’m in some kind of a login loop where get taken to an intro page have no way to access the app except to login again and get back to the same promo page. I found a support number on the page but it’s no longer in service. I thought about using the digital assistant, but we all know how that would end. I have begged our Adobe reps for years to hire usability experts.
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Response from developer
We appreciate you giving us the second try, here is the guide to our application features - https://experienceleague.adobe.com/docs/workfront/using/basics/mobile-apps/use-workfront-mobile-app/use-the-mobile-app.html?lang=en . And if you’ve more questions and feedback please reach out to this email Grp-WorkfrontMobileExperience@adobe.com and we would be happy to do a live demo of existing workflows of the app.
