Adobe Workfront User Reviews

Top reviews

Update issues?

I just updated the app and I am now not getting any approvals or notifications showing up, even thoough the app shows 22 on the icon. I also heard that video files cannot be reviewed on the app which is ridiculous considering After Effects is an Adobe product

Useless app

The developers should be ashamed of this terrible application. I constantly get stuck in a login loop when authenticating through a company login.

How is this possible?

Hands down the worst app experience on the market, if you can even log in. 9/10 times it won’t even let me do that. It’s absolutely incredible that it’s this bad and has stayed this bad for so long. Just miserable — start to finish. No redeemable qualities.

Does Not Work

After crashing several times attempting before I was FINALLY able to log in, I now cannot access any proofs. I keep getting document ID errors every time I try. The app is literally useless.

Atrocious

Always have to log in, buggy, and probably the most un-user friendly project management software I’ve ever had the displeasure of having to use. Wish my organization didn’t abandon Basecamp, it’s light years better. Their desktop software is just as cumbersome. Hate it with a passion.

Workfront is bad enough but app is worse

It literally feels like the app and desktop version aren’t connected at all! The app is impossibly difficult to use! I end up using he desktop version even when on my phone because the is unusable.

Response from developer

Dear Stefy92, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you have experienced. We are particularly interested in learning more about your experience using the web version on your mobile device. We are currently working on aligning the desktop and mobile experiences, and your insights could greatly assist us in understanding the real needs. Could we kindly ask you to reach out to us via email Grp-WorkfrontMobileExperience@adobe.com with this information? Thank you in advance!

Constantly logs out

It makes me sign in too often

Longtime ProofHQ user and now, angry customer

Workfront will not allow login so I can’t use my ProofHQ account on an iPad anymore when I have used it for many years until now. VERY disappointed.

Response from developer

Thank you for taking the time to share your feedback with us, and we sincerely apologize for any inconvenience you experienced. You are correct that now, to use proofs, you need a Workfront account. Please feel free to reach out to us via email at Grp-WorkfrontMobileExperience@adobe.com to see if we can assist you further. Your patience is highly valued.

Useless

Can’t log in

Time to address issues

I’ve been using this app for a year and a half. Mostly for notifications and to reply and view proofs when I’m away from my desk. This app randomly logs you out, and randomly will stop giving you notifications even when you have them on. Scrolling back over seven years of reviews and Adobe has yet to address there issues. If this was a more useful app, I would even be willing to pay for it. Do better Adobe!
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Response from developer

Dear Kimadog1407, thank you for taking the time to share your feedback with us, and we apologize for any inconvenience you experienced. We actively read these reviews and are ready to assist you. Since there could be different issues on a case-by-case basis, could we kindly ask you to reach out to us via email Grp-WorkfrontMobileExperience@adobe.com? Thank you in advance!

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