No sound on keno !!!! Frustrating Tech support no help
I have been using this app to play Keno and purchase online lottery tickets. As far as the online lottery tickets goes it has worked perfectly.! I know that Keno is a digital game and it’s designed by a computer to pay off the less amount and I’m good with that. The best part of going to a casino is listening to the slot machines right ? That’s is why i played Keno it was kinda like a slot machine ….Well my sound quit working when I play keno now and I have tried everything possible to fix ! Deleted app / re installed . Tech support MULTIPLE TIMES ! No help ! It’s awful and have stopped playing keno because it has no sound ! Tech support has no answers !
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Glitches and unreliability
I have been playing for years on this app and it is
always suspect as to whether you will get your numbers played or not. Diggi games times out in the middle of your game, keno will only push your play through about 75 percent of the time. It doesn’t show you if you won unless you look at previous played tickets. The scanner times out when you scan more than 10 tickets and requires you to refresh the app while in use. I love playing however it is quite disappointing and frustrating when you don’t have trust that the game is actually working properly or if you win or not. Not sure what the deal is with the digging games paying out cents in odd numbers. I have had .91 on my account for months now because there’s no where to play .91 cents.
always suspect as to whether you will get your numbers played or not. Diggi games times out in the middle of your game, keno will only push your play through about 75 percent of the time. It doesn’t show you if you won unless you look at previous played tickets. The scanner times out when you scan more than 10 tickets and requires you to refresh the app while in use. I love playing however it is quite disappointing and frustrating when you don’t have trust that the game is actually working properly or if you win or not. Not sure what the deal is with the digging games paying out cents in odd numbers. I have had .91 on my account for months now because there’s no where to play .91 cents.
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Remember FACE ID when updating app
This app is great for the convenience of not having to go to the store to get a ticket. But there seems to be a ton of updates required to the app. Every few weeks, I have to update the app to play. PLEASE make the app remember my Face ID when an update is done so I don’t have to always remember and enter my password. The app also doesn’t seem to allow you to store any saved passwords in your keychain / password manager, and when you let your phone create a strong password for you, you can’t remember the long string of characters, so you are forced to regularly click the forgot password link and reset it every time. Total pain. Please fix this. Allow the app to remember your Face ID after it is enabled when users are required to update the app for easy login.
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Mixed emotions
I actually have won more on this app than all of my store bought lottery items combined. I played lucky 7’s hit it two times for $777 in a week of each other. I played a $10 ticket both times and was only $30 invested when I hit. Now, the bad side…. Bait and switch. Since then I went on to win an additional $500 but it was all gone in a minute(not really) but over the next several days I played it would not let you win a penny. So, do I think it is rigged? Yes and no. Yes I believe the computer ties your name and player number with wins and loses and if you have hit any pot of substance they have it set to get it back… but it is gambling and you have to know when to stop…. I still play but I look at it as charity work for the college kids…
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Suddenly extremely disappointed
I have been using this app almost since it was first launched and I have never really had any issues before but now OMG this app is unusually unstable! I have issues purchasing tickets all the time now and once I purchased several tickets and they didn’t post in my tickets until the next day after the drawings for some of them which is very sketchy!! I was a little concerned about being cheated using the app at first but after a while I came to trust it. Now I’m deeply concerned about what is taking place and how unpredictable the app is now. I just tried to purchase tickets and it just processes and then returns to the same screen without making a purchase. It’s never done this before. I have deleted and downloaded twice and it’s still very glitchy I absolutely have no confidence in their ability to maintain this app and I am afraid that I may win something and the system won’t even recognize it. It’s convenient for those who are on the go all the time but I will have to find time to jump out at the gas stations or somewhere else from here on out I have lost trust in this app!
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Conveniently inconvenient!
The games are cool and it’s very convenient for purchasing lotto from home! The thing is they make it very easy to load money to the account but you have to jump through hoops to retrieve your winnings. I wasn’t able to receive the funds to my bank account because of my credit history, what does my credit history have to do with me receiving my winnings? So now I’ll have to be issued a check which once I do my account will be closed and I’ll no longer be able to use this app! So make sure you have good credit if you plan on trying to get your money off of this app!
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Something fishy’s going on here!!
I downloaded the app because I don’t like to carry cash on my person and be inside the store buying tickets. Since then I’ve won a dollar here, a dollar there. And the most I’ve won thus far is about twelve dollars on the Power Ball. But two weeks ago when the Mega Millions jackpot hit 1.1 billion I played my usual two draws and the frickin app crashes. Now when I open the app it just shows a blank screen with the Ga Lottery logo and a 0 in the right hand corner of the page. And it’s been like that ever since! So what’s Really going on? I still have money in that account that I can’t even access now!!!
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What?
App seemed to work fine but for some reason lately it won’t open. I’ve deleted it and re-downloaded it and it just sits there with a white screen. It’s frustrating because if you go to the website to buy tickets, it says you have to download an app to verify your location except the app never downloads so you can’t buy through the website. Wouldn’t think it would be this difficult.
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Ok App but….
This app is ok but needs improvement. It freezes up constantly and I have to keep powering down my phone so that the app will open and sometimes it still doesn’t open after powering down a few times. Once I click on the app, it either stays on the main screen or once it passes the main screen, it stays on a white screen. I just want to scan my tickets to see if I’m a winner. How hard can that be? Also, I’m a loyal customer and the most I’ve won on the Diggi Games is $5. This app is so rigged! I have better winnings playing slots overseas… please fix!
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No luckatall
I’ve been using the app for a few years now and it usually works pretty good. In the past few months it won’t scan some of my tickets and sometimes when I open the app, the screen stays orange for a few seconds and turns white and freezes. You have to close the app completely and start over and it may load and it may not
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