Leave a Review NC Lottery Official Mobile App
Garbage app
The app is complete garbage, and you get no support or response from the developers. If you want to gauge the level of involvement for an app’s developers, read the reviews and see how many get responses. You will find none here. The app has been garbage for years and gets worse with every update. I believe the developers completed a six week coding school and convinced someone at the lottery to hire them. They have no idea how to build a useful app. The interface is confusing and clunky, not intuitive at all. You can’t complete multiple tasks without backing out all the way to the main menu and starting over. The ticket scanner works - sometimes. Often you get told the ticket has already been scanned, even though it hasn’t.
Update - April 26, 2024: The app is still GARBAGE. Frequently fails to log in, only message is “There was a problem with the server, try again later.” The interface is slow, unresponsive, and unintuitive. There’s a reason that the review scores are so low. Unless you are home bound and have no other choice, skip this app and all the frustration that comes with it.
Update September, 2024: Still garbage. Developers (I use that term loosely) keep smearing lipstick on a pig. Can’t log in, app says my password is incorrect (it’s not), now I’m locked out for too many failed attempts. This app is a failed attempt. Just look at the average rating - all you need to know.Show lessTimmyG 58
Bad app even worse customer experience
This is one of the worst apps on the market. Firstly the favorite numbers feature is broken and just sends you back to the homepage. Secondly the location services do not work even when you confirm you location with IOS. The last three times I have tried to purchase with the app I have had to resort to the web version to get anything to work. Additionally the fact that you allow someone to buy the same tickets twice without notifying them is just straight lazy and shows a complete lack of interest in your customers experience. You do not keep your customers best interests in mind. Customer service is of no help and can only tell you that all sales are final instead of showing some humanity and helping out.Show lessGinger-wolf
Garbage app
The app is complete garbage, and you get no support or response from the developers. If you want to gauge the level of involvement for an app’s developers, read the reviews and see how many get responses. You will find none here. The app has been garbage for years and gets worse with every update. I believe the developers completed a six week coding school and convinced someone at the lottery to hire them. They have no idea how to build a useful app. The interface is confusing and clunky, not intuitive at all. You can’t complete multiple tasks without backing out all the way to the main menu and starting over. The ticket scanner works - sometimes. Often you get told the ticket has already been scanned, even though it hasn’t.
Update - April 26, 2024: The app is still GARBAGE. Frequently fails to log in, only message is “There was a problem with the server, try again later.” The interface is slow, unresponsive, and unintuitive. There’s a reason that the review scores are so low. Unless you are home bound and have no other choice, skip this app and all the frustration that comes with it.Show less