The app is complete garbage, and you get no support or response from the developers. If you want to gauge the level of involvement for an app’s developers, read the reviews and see how many get responses. You will find none here. The app has been garbage for years and gets worse with every update. I believe the developers completed a six week coding school and convinced someone at the lottery to hire them. They have no idea how to build a useful app. The interface is confusing and clunky, not intuitive at all. You can’t complete multiple tasks without backing out all the way to the main menu and starting over. The ticket scanner works - sometimes. Often you get told the ticket has already been scanned, even though it hasn’t.
Update - April 26, 2024: The app is still GARBAGE. Frequently fails to log in, only message is “There was a problem with the server, try again later.” The interface is slow, unresponsive, and unintuitive. There’s a reason that the review scores are so low. Unless you are home bound and have no other choice, skip this app and all the frustration that comes with it.
Update September, 2024: Still garbage. Developers (I use that term loosely) keep smearing lipstick on a pig. Can’t log in, app says my password is incorrect (it’s not), now I’m locked out for too many failed attempts. This app is a failed attempt. Just look at the average rating - all you need to know.
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