Leave a Review NC Lottery Official Mobile App
Garbage app
The app is complete garbage, and you get no support or response from the developers. If you want to gauge the level of involvement for an app’s developers, read the reviews and see how many get responses. You will find none here. The app has been garbage for years and gets worse with every update. I believe the developers completed a six week coding school and convinced someone at the lottery to hire them. They have no idea how to build a useful app. The interface is confusing and clunky, not intuitive at all. You can’t complete multiple tasks without backing out all the way to the main menu and starting over. The ticket scanner works - sometimes. Often you get told the ticket has already been scanned, even though it hasn’t.
Update - April 26, 2024: The app is still GARBAGE. Frequently fails to log in, only message is “There was a problem with the server, try again later.” The interface is slow, unresponsive, and unintuitive. There’s a reason that the review scores are so low. Unless you are home bound and have no other choice, skip this app and all the frustration that comes with it.
Update September, 2024: Still garbage. Developers (I use that term loosely) keep smearing lipstick on a pig. Can’t log in, app says my password is incorrect (it’s not), now I’m locked out for too many failed attempts. This app is a failed attempt. Just look at the average rating - all you need to know.Show lessTimmyG 58
Bad app even worse customer experience
This is one of the worst apps on the market. Firstly the favorite numbers feature is broken and just sends you back to the homepage. Secondly the location services do not work even when you confirm you location with IOS. The last three times I have tried to purchase with the app I have had to resort to the web version to get anything to work. Additionally the fact that you allow someone to buy the same tickets twice without notifying them is just straight lazy and shows a complete lack of interest in your customers experience. You do not keep your customers best interests in mind. Customer service is of no help and can only tell you that all sales are final instead of showing some humanity and helping out.Show lessGinger-wolf
Garbage app
The app is complete garbage, and you get no support or response from the developers. If you want to gauge the level of involvement for an app’s developers, read the reviews and see how many get responses. You will find none here. The app has been garbage for years and gets worse with every update. I believe the developers completed a six week coding school and convinced someone at the lottery to hire them. They have no idea how to build a useful app. The interface is confusing and clunky, not intuitive at all. You can’t complete multiple tasks without backing out all the way to the main menu and starting over. The ticket scanner works - sometimes. Often you get told the ticket has already been scanned, even though it hasn’t.
Update - April 26, 2024: The app is still GARBAGE. Frequently fails to log in, only message is “There was a problem with the server, try again later.” The interface is slow, unresponsive, and unintuitive. There’s a reason that the review scores are so low. Unless you are home bound and have no other choice, skip this app and all the frustration that comes with it.Show lessA little tight, but good interface
I’m down to NC for work. I’m from PA so I use the PA app while I’m home. It’s similar but the NC app is a lot smoother. A couple things I like much better:
Add funds wo needing to close the game I was playing
The draw game interface (power ball, mega mill, ect..) is SUPERIOR! Super easy to make your picks and add the add ons, then a quick check out.
Just navigating in the account settings is a great design and easy to use.
It is the first day using the app. My only gripe is the pre set limits you can deposit/lose daily. I would have explored more if I woulda known I only had $505 to play with. So I suggest making an additional step for a new player signing up to give them the option before creating their account. I was planning on playing $1000 so I’m bummed about my shortened stack. Otherwise good job to the developers. After reading the reviews you’ve really done a good job ironing out the problems. With all the updates it’s way better than the 2 star review it holds.Show lessWeav81
App is a problem!
App is barely usable for claiming and withdrawals. Emails generated to prompt are so generic, that if you have multiple claims it is unclear which claim is being addressed. If claim is made and you continue to play the “claimed” money will be put back into play at some random time and can be played with no notice and withdraw will not be initated. SO BEWARE CLAIMED DOES NOT MEAN SENT FOR WITHDRAWALS. App freezes and it is frequently difficult to navigate to non “play” areas. Redeeming rewards works part of the time. To claim according to the email sent states go to My Account and select View Now button. ???? I have no idea where that is, non existent. I have used the CHAT option and spoken to several support personnel some are ill prepared others regurgitate what memo they see on your file without looking at a transaction in question. If NC EDUCATION LOTTERY wants to really run a ligit On Line Game site they have to fix this App. Also scanning in you tickets and scratcher's is down frequently as well. Good luck! I rate the App a 1 star.Show lessWinner xxx
Was good till it wasn’t…
Started playing the digital instants about a little over a month ago and the payouts used to be awesome, not huge money but at least your money back or 5 or 6 under, sometimes 15 or 20 bucks more. I don’t know if they’ve changed it over the last couple days or two weeks but I swear I know I’ve spent over a thousand dollars over the last few times I’ve played running 50 cent to dollar lines and it’s just bust after bust. Never hit ANYTHING any more! No matter what digital instant game. So I’m done with it but hey it was fun while it lasted🤷🏻♂️😁Show lessHand Weitten
Those that question if ppl really win on digital tickets
Yes people win when they buy digital tickets, really the lottery been digital for ever! Tickets can have hand selected numbers and or random system generated numbers and every ticket sold is added to master list for each drawing and the moment the winning numbers are picked, u can immediately check your numbers on your tickets and see if you matched all numbers- if you did then you won! If you won on an online or app purchased ticket then the system email you at registered address; including for 2nd chance and or for entry's for drawings thru lucky rewards. A chick i used to mess with, her momma won a lucky rewards drawing with 2 $10k winners and she did it all thru the app of course and they emailed her and sent notification thru system to app and she found out only a few mins after the drawing. She went to raleigh or whatever and got her $!
I was psyched for her cuz she was broke in a bad way financially.
Dont doubt it, it is 2024 yall dang. Smh
Good luck yallqShow lessMgbchnc
It’s cool for ENTERTAINMENT
Cool app makes checking tickets easier. Although I do have some issues checking my tickets from time to time. I think it the ink isn’t fresh/dark it doesn’t scan the best. I’m really curious if anyone has won big on the instants? I’m never able to hit big. The lamp game. When I get the chance to win the jackpot it does the same thing everytime. I’ll get the epic twice then $500 then after that I only get either $2.50 or $5. This happens very often. Just seems somewhat unrealistic. Also for the rewards for points. I wondered if the people are actually real. I’ve had over 100 entries before and wasn’t a winner of a prize for 25 people or more and this has been on multiple occasions. I just wonder if it’s even real… or if it’s just random made up names. Maybe I’m wrong. Who knows at the end of the day it is for entertainment I guess. So the thought of winning is great if that’s what your looking. The app has made great improvements. Wayyy smoother than before. Instants games are a little questionable. But they are fun to play.Show lessMooooonay
Digital Games
You can win on these. The problem is the NC Lottery is taking FOREVER to pay out winnings. Never had this issue before with other winnings Have 3 pending payouts that are still pending and when contacted the lottery they just keep saying they’re having delays. Why! How long must we wait
UPDATE: going on two weeks and still no payout on digital winnings. It’s starting to make me feel like it’s rigged to keep your money they keep saying the same storyline that the system is backed up with payouts being processed by some third-party vendor. Something has to give I want the money that I won, the lottery had no problem taking my money to play the games but the lottery has a problem paying out the money that you win. Please do something to fix it. It is extremely unfair. Thank you.Show lessStary19
Digital Instants-The Lamp
Off and on today I have been playing the digital instants The Lamp game. On three or four separate occasions, I won the top prize option only to be cheated out of even being able to pick anything out. It goes right back to the play screen, instead of the treasure boxes. Usually I wouldn’t complain, but this is becoming a common trend the more and more I play. It just has never happened so many times in one day! So no, this is NOT the first and only time this has happened while playing. Rectify the situation and stop cheating people out of what they “earned” according to the rules of the game. Glitch or not, this isn’t a good look, especially when ppl already have doubts as to what’s rigged or not.Show lessSiSi8585
