Leave a Review NC Lottery Official Mobile App
I like it!
I enjoy the convenience of not having to go to the store to purchase and the ease of use of the lottery app; however, at times it seems to give an error message when trying to purchase…stating to try back later. I’ve noticed it does this when the jackpots are extremely large so maybe, its because of the heavy traffic online. Also; I wish there was an update that allows us to login with biometrics such as Face ID or even with a 4 digit pin…that would make logging in much easier and not efficient. Its safe this way as you have to confirm your CVV before placing an order.Show lessV87B
It’s adequate
I deposited funds to buy lottery tickets using my PayPal account that’s attached to my bank account. My spouse wanted to pay for the next set of tickets from his PayPal account. The app kept declining my deposit request from his PP account (PayPal wasn’t declining - the lottery app was) giving me an error saying I was not using the prior PayPal account to make my deposit. I chatted with the lottery app tech support about the error. They told me they would have to submit a request to their accounting department to block the prior PayPal account in order for me to use a different one. Security is one thing, but if I’m authenticating successfully with PayPal why does the lottery app care which PP account the funds come from?Show lessspat7378
scanner not working since recent update
ticket scanner hasn’t worked at all the past couple days since installing the newest update. please fix it, it shows the camera scan screen but does nothing edit: it’s been days since i wrote that. ticket scanner still not working for me on ios, but my bf could get it to work on his samsung. please update it again and fix it on ios!! edit 7/26: i just called and the agent said they are aware that this is an issue they are working on but do not have a time frame yet, and to keep checking back. Hopefully it’ll get fixed soon. Having to manually input the numbers just to get a couple points for each ticket is so annoying.
— final edit 7/27: It’s been updated and working again today. Scanner is back to normal. thank you!Show lessErinraidenlol
Decent
Not too bad of an app. First time playing online though I only deposited so I could play KENO and they never specified that I could not play KENO so after depositing 40. I played the pick 3 & won 1k the withdrawal method took longer than expected. It didnt help that extra documentation was required from me which should've been required when I made my account. About 50 hrs later of uploading my documents I recovered my money right to my cashapp card. Also KENO could use a huge update im from PA theirs is more modern….Show lessjball2hard
Absolute Crap! Completely disappointed!
I should have believed what I read in the reviews. Not that this app has ever been brilliant, it did at least work sufficiently most of the time. Now I’m just continually cycled onto it’s ridiculous change password site and then forwarded to same game server site this just a blank screen. Yes of course I do change my password the first time. Now you don’t even forward me an email. So I wonder who out there has hijacked you to steal information. If I ever get back in, my money is coming out and this will never se my phone again. Maybe, if it’s convenient, I play occasionally when I get gas. Very disappointed. How do manage to execute a customer experience like this in todays tech world?
….Follow up a few weeks later, still poor, ver poor. Just ruins my confidence that NC Lottery is trustworthy in any way. I would like to say goodbye to the money in my account that is being held hostage. 🤌🏼 Guess I would have lost it anyway.Show less24@bfj
Not too bad, password reset process = nightmare
Overall the mobile add is just ok. It would be an improvement if you stopped asking to add funds upon every login. I’m not that type of user but sure ask me the same thing 1k times. Sheesh.
For password reset, you make us re-enter email in the same screen as the new password. This totally screws iOS into thinking it’s a 2nd account. Then your email is saved in connection with your new password. Next you try to login and iOS auto fills your user name with your old password. Or auto fills your email with your new password. Then you lock the account and start over because iOS captured TWO incorrect usernames/passwords combos. Why are you fighting this fight? Just embrace the native functions.Show lessapp-tly
Very bad
Don’t waste your time with this app. Not only is it super difficult to scan your ticket but the very few times that I have gotten it to scan a ticket, it says that it wasn’t a winner when it was a $200 winner. This app needs a lot of work and people are too lazy and don’t care enough to do their jobs in developing this app. 1/10 from me, deleting it after this review because it is trash!Show lessBigZungetsu
doesn’t work
you download it and install it,sign in and you can purchase tickets the next day it tells you that you’re not in the same state the third day it tells you you’re not in the same state the fourth day it tells you you’re not in the same state, the 5th day it allows you to purchase tickets the sixth day it allows you to purchase tickets the seventh day it tells you you’re not in the state the eighth day it tells you you’re not in the state I haven’t moved from the spot. 🥴🤨Show lessBikerBHiker
App needs some work
Too many technical issues. Sometimes when scanning scratch offs, it will give error stating its already scanned but then when scanned again, it goes thru. The scanner doesn’t work most of the time with the Pick 3/4/5 ticket slips. Having to manually key in codes of each ticket is time consuming. There’s also a daily limit, which puts limitations on how many tickets can be scanned. The apps needs some workShow lessTwoGeez17
Still a mess. Still clunky. Still has crazy blocks.
Well as usual they think their app is awesome but that’s probably because they don’t use it. Slow to log in. Navigation from certain screens is completely unintuitive. And don’t bother scanning ezrewards because though you can scan the same ticket to see if it’s a winner 100 times… if you scan the same ticket for your rewards points it locks you out and says “come back later, you scanned the same ticket too many times”. Extremely aggravating and beyond stoopid coding and design.Show lessbmfb1980
