Leave a Review NC Lottery Official Mobile App
Horrible app
It’s rare that you have an app that makes you want to slam your phone down or scream at the screen. Once you are inside the app it’s not so bad. This app logs you out every time you close it. If you forget your password it is very cumbersome to get a new password set. This is hands down one of the worst apps for usability. If you are having a great day and think nothing could ruin it....download this app and enjoy the pain. It’s the gift that keeps giving.Show lessS@ncti0n
If the app ever worked it be great!
If the app ever worked it be great! Unfortunately it rarely ever works. If your trying to scan tickets good luck bc it rarely works. I can’t even sign into it right now. I login in and all I get is a blank white screen after entering my login info. I’m constantly deleting the app then reinstalling it hoping that it will work but it rarely does I even restart my phone. I keep my iPhone updated and all my apps as well so it’s for sure a 100% the app that’s the issue.Show lessWilliamRandallChillin
Not Easy to Use
This app is very difficult to use. 1) There needs to be a Touch ID sign on option. 2) Winning funds should be available to use to purchase new tickets vs into a hidden account that can only be withdrawn. 3) There should be one place where you can see all transactional data. 4) I have used the Chat function several times, mostly only to be timed out and have to sign back in and restart. 5) I have yet to find something that the Chat function can help with without getting told they will have someone email me to then tell me to call the 800 number 6) Each Chat session should not require the extensive verification process (Name, Address, DOB, Last 4 of SSN, DL #) since I have signed in and only asking where I can find $4 in winnings.Show lessBuckshot722
Stop breaking the app
With every update things get moved to weird places to where it’s highly unintuitive and inconvenient to be able to check anything.
I’ve went through not being able to scan tickets for about a year at one point. And now the problem is back. And if you try to scan the ticket multiple times while it won’t work, it will lock you out of being able to do manual entry as well.
I still can’t deposit any money into my account and I contacted them a few times and they said I didn’t put my card info in correctly. It used to work. I’ve tried reinputting my info for that card 100+ times. My bank is not the one declining the transaction.Show lessOwnedbyCow
Can’t scan tickets
I have been scanning tickets for years now, and a couple months ago it just quit working. I’m not going back to punching in each number in a keys board, you guys can have it. This app is now worth nothing cause I have bought tickets with it and I just wasn’t satisfied. So no reason to keep it. Update this app and let’s get back to scanning. I mean it’s not like we don’t have the time sitting at home to work on this issue guys.Show lessStanlyt
Great and easy to use
When I first downloaded this app, I was skeptical bc of the negative reviews. Now, I’m not so sure why it got all those bad reviews. This app has been nothing but easy to use and always helps me find the info I’m looking for.Camdoodle
Great app!!!
I love this app! It lets me scan my tickets from my phone and get the luck-e rewards points. Its fast and easy!! I have no regrets getting it. I entered my points into drawings and if you win you get notified by email! Its easy to use and makes things much easier!Ryeiscool
Not user friendly
This app was updated/replaced in October 2019. They removed the option to extend a subscription. Without a way to effective-date a purchase, you have to remember to go back in and buy a new block of tickets. There is an auto-renew option that buys new tickets automatically, which requires a debit card - no way to use funds already in your account (Why even have a wallet/funding option!). And the history is only last two weeks or month by month, requiring you to perform multiple history inquiries to find a transaction (purchase or win) for a date you might not remember. A past 12 months (or even 6 months) option would solve this. Would also be nice if it supported Face ID/thumbprint login. In a nutshell, this app is pretty rudimentary and leaves a lot to be desired.Show lessRheneas1
This app does not work for me.
I have an Apple IPad and I have not been able to get on the site because it’s telling me that my location cannot be verified. I have talked with support and they are telling me that Apple does not support the app and could give me little information. I was told to turn location on in the app and the device. Also said I had to clear cookies in cashe. Nothing worked. Was told to try another device which I only have Apple phone and IPad and was not possible because I don’t have another device. Old app worked fine. This is a bad app that needs to be fixed ASAP. In the meantime I will delete it. Too bad! Previous version worked just fine! Oh by the way you cant buy just one ticket!Show lessJscreed
Better but needs work
This updated app is better than the previous app but it still needs work. Scan feature is much better. There’s a lot of stuff in this app. So much so it can be difficult to navigate through it. My two biggest gripes are having to login every single time. The multiplayer steps to login is annoying. Please change this. Secondly, I don’t like the $5 minimum purchase. If I just want to buy one cash five ticket for one draw, I can’t. The minimum purchase forces you to perhaps play more than you intended.Show lesspeterpilot379
