Leave a Review NC Lottery Official Mobile App
Doesn’t work / USELESS
With the amount of money that NC makes off the lottery for all the non-winning tickets, they should be able to afford to build an all that works. I downloaded the GA lottery app and it was up and scanning tickets in 30 seconds … no need to create an account to do it. The NC one …. I created account after the registration FINALLY loaded, but then I go to scan something and it takes me to a sign in page and just sits there for a minute. When it finally does load and prompts you for credentials, it just sits there for a couple more minutes and times out. This is embarrassing. Absolutely useless.Show lessUrWHThurtZ
Terrible programming…
Just got the app, I either get the loading wheel or just blank pages for most requests, including sign in! You shouldn’t need to repeatedly sign in on your phone and it’s not letting me anyway. Even web browsers use cookies to remember your credentials, and your phone app should do even better. Very sad, please get some real programmers in here to revamp the app and actually make it work. Please!!Show lessTraylor717
Awful
My husband buys a lot of tickets and I scan them, it’s too many to do manually or checking on my own. I’ve emailed a few times about there scanning problem and error messages, most recently it’s ‘invalid..’ whatever. Yalls response is be sure to have the latest update or phone update blah blah blah. If I win the lottery I think I’ll pay someone to put in an app that doesn’t have this much fuss. Not trying to be hateful like that but please work on whatever is going on :/Show lessCokiethebaby
Just doesn’t work
I would give it 0 stars. I contacted support over a year ago to resolve the issue of not being able to use my debit card on the app. Said identification verification was needed. Sent in verification of identity twice, and have contacted them twice since then to ask why that didn’t fix my issue. It’s been an entire year and I still can’t do anything with this app. It’s a little ridiculous.Show lessbeth67287
Send numbers in confirmation email
The app is ok, but it’s difficult to find the numbers you played online via the app. Please update to send the numbers you played in the online purchase confirmation emails. It’s an easy way to look them up and reference them.TuneTurner
App works fine
Really don’t see what the 1 star ratings are about. I’ve been using the app to buy and check my tickets/scratch offs for several years. Easy to use and a good way earn second chance entries. Never won, but I at least get second chance entries. No issues either the App.Paul C. J.
Garbage app
The app is complete garbage, and you get no support or response from the developers. If you want to gauge the level of involvement for an app’s developers, read the reviews and see how many get responses. You will find none here. The app has been garbage for years and gets worse with every update. I believe the developers completed a six week coding school and convinced someone at the lottery to hire them. They have no idea how to build a useful app. The interface is confusing and clunky, not intuitive at all. You can’t complete multiple tasks without backing out all the way to the main menu and starting over. The ticket scanner works - sometimes. Often you get told the ticket has already been scanned, even though it hasn’t. And what app in this day and age doesn’t support saved login credentials? Unless you are home bound and have no other choice, skip this app and all the frustration that comes with it.Show lessTimmyG 58
Can’t scan tickets anymore!!!
I wish it would go back to where you just had to download the app through the website. I have had issues getting on my account a couple times and had to sign in multiple times. More importantly the only way I can check my tickets is manually, which takes extra time to type in all the numbers and it doesn’t let you know if it’s a winning ticket, just gives the points. I know it’s easy enough to see if it’s a winning ticket but sometimes if you have a stack of them it’s easy to overlook a winning ticket that may be in the stack. I’m not sure if anyone else has had his problem but It sure would be great if they fixed it…I have an I phone for reference of my issues with the app.Show lessBee's Babygirl
Your support is useless
Been trying in vain to get help with error messages telling me my location cannot be verified for the last two weeks. I have performed every suggestion to no avail. I have been on the phone with T mobile and had Frontier Communications check my modem. Everything pings me right where I have been for 2.5 years. I have been told there is no IT support but SOMEONE built your app so there should be a higher level of support. This is ridiculous.Show lessFaerie64
Can’t log in
iPhone is up to date. App completely closes out after trying to log on. Website gives an access denied error and tech support only gives you the basic reply that their app is up to date and somehow after years of logging in with the same password and many app updates somehow this time it’s apparently something I’m doing wrong…..Show lessKatieW5207
