Leave a Review NC Lottery Official Mobile App
Made an account and cant even log in
Downloaded the app 3 days ago and created an account to scan my scratch offs for the rolling jackpot (you have to make an account to scan for entries) I confirmed my account through my email and then go to log in on the app and it loads for a couple minutes then says lucke rewards is unavailable please try again later. Its been 3 days…. Why not just let people scan in off your website and skip this poorly made app they commissioned from some cheap foreign agencyShow lessWeston117
Doesn’t work scams you out of tickets
So I purchased online tickets. Have only been able to access to check four of the six online bought tickets. I can’t access through the app or the website. This is a scam. I could have a ticket that won something but I’ll never know since I can’t access it. DO NOT PURCHASE ONKINE TICKETS THROUGH THIS APP!!!! Personally I won’t buy online tickets ever again not even through the website as I can’t access through there either. North Carolina Lottery stole my money!!!Show lessAriauna
TICKET SCANNER STILL MALFUNCTIONING
Ticket Scanner still not functioning correctly. Can someone please either get the developer to either fix what the issue is to scan tickets or get some other technical person who can fix the scanner issues that has been an ongoing problem. I am not the only one complaining, there are numerous ticket holders that have been complaining as well. This fix of the scanner for NC lottery tickets is past overdue and beyond ridiculous at this point with the scanning issue for tickets. FIX THE SCANNER!Show lessExhaling and SMH
Issues
Having a lot of issues lately with the App. Have to login several times before it ever goes thru. When checking tickets the X to close the screen does not work, I have to close out of the app and log back in. When clicking on a certain game, example NC Powerball to look at that day numbers, click on game details will not open.Show lesscandyjr88
Poorly maintained app
Update: the problem below has since been fixed. But now the app is stuck in April. So many reviews complaining about the stuck dares and still nothing done about it. Apparently no one reads these reviews.
Original review: As of the last update, every link to purchase tickets opens a double click site in my browser. Makes me very uncomfortable.Show lesstheDis04
Getting better
Could you please make the top left hand arrow back a bit larger. It is so far left and small that it is not easy to touch. Also I would like the option to do a continuous scan when I have several tickets for lucks rewards. It is annoying having to press okay each time in order to scan another ticket.Show lessJ1sa
Terrible app
This app has been awful for some time now. Since the recent update horrible, worse than before. It won’t scan tickets and if it does takes forever and shows incorrect results. It holds the last result and when you scan your next ticket shows previous ticket results. Some times for 3 or 4 tickets. Good thing I am a double or triple checker or would throw money away thinking I lost. I wonder how many people throw away a winning ticket because of this horrible mess with the app. It is so annoying I dread checking
My tickets and may purchase less so not as much to verify. Please fix this for the better and not worse again.Show lessnate/ tay
So many problems…..
This app has so much that needs to be done in order to get a good rating. I used to be able to scan scratch offs and get points for that to use with Lucke and that seems to have virtually disappeared. I don’t feel comfortable that if you buy games like the powerball, cash 5 or other games that you can’t see the numbers for each transaction. It makes you wonder did you really win more? And how could you ever prove you won when you can’t see the numbers from the tickets? I think I’m going to stick to playing games where I can get a physical ticket. NC Lottery - please change this to allow people to view the numbers for tickets purchased. You must understand how sketchy it comes off not being able to see that information……:Show lessmisspowers
Support for Facial Recognition
When will you add support for logging into the app using facial recognition on the iPhone? If banks have supported this feature for years, there is no reason you can’t. Please add it to the next release!!!!
BTW, the ticket scanning works MUCH better now. Add support for my request above and you will earn a 5 star review!Show lessQwerty review
Scanner is now trash and sign in to check???
Hey person who thought the “if we make the scanner horrible they will need to go in and have retail scan them and if they go in they will buy more tickets” … WRONG. WOW … and to make you actually go to a retailer while during a pandemic when you want to distance yourself from others too. Soon as unable to rid myself of my tickets that won. I WILL NEVER buy another ticket again until you make the scanner work normally again. I had a major problem when you “required” me to log in to even check my tickets. Now can’t even check my own tickets quickly like was able to prior. Very Disappointed.Show lessHawkFloki
