THE LOT User Reviews

Top reviews

App needs work

Not user friendly. I get repeated error messages and have tried everything. Can’t even put a card on file or use Apple Pay to purchase the movie through the app (or website for that matter). Every time I get movie tickets I have to get my cc out.
Don’t get me started on getting credit for
purchases made at the theater (for food etc.) I have yet to get credit for those even if I give my # attached to my account.
Seems backwards in the age of technology and cards in your wallet to actually have to request a physical card to ensure you receive credit for purchases.
Great theater would like a seamless experience please.
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This app is absolute trash

No Apple Pay or iPhone X support. Phone has been out for over a year...get with the times. Same with Apple Pay. This theater caters to high end consumers and they expect things to work the first time. Hire a real app developer.

It shows they don’t care about their customers user experience because they haven’t responded to a single one of these reviews.
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Please fix this

Add IPhone X support and make payments work

Needs Work

You can buy tickets on the app, but you can’t use it to get inside the theatre. I get a “Something went wrong” message every time I try to access purchases. I’ve been telling the theatre about this problem for a year now with no resolution.

Needs work, won't log into account

App needs additional work. Will no longer log me into my account as if this morning, 9/11/17... passcode and email verified on computer...

Needs work

I get a repeated "something went wrong" message when I try to access purchases. The App would be better if it allowed purchases to be stored in Wallet and worked with Apple Watch.
Apple Pay option does not work.

Payments not working

Apple Pay and regular credit card payments are not working.

Great Theater, non functioning app

Love the theater. The app just doesn't work anymore. It is stuck on loading.

I SHOULDNT HAVE TO DOWNLOAD AN APP

I shouldn't have to clutter up my phone with an app that works for A SINGLE THEATER in my area, but the mobile website sends you in circles unless you do so!

Great app! Easy to use.

This app was easy to use and made buying tickets and reserving our seats really quick!

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