User Reviews: PremierOne Credit Union

PremierOne Credit Union
PremierOne Credit Union
PremierOne Credit Union

Top reviews

  • Totally useless

    I have repeatedly tried to make this app work, but it simply loops the same security questions no matter what. I can answer all I want, but it won't let me move forward. And believe me, I know the answers! The only reason I keep trying to make this app work is that the browser-based online banking for smartphones is so useless. If I choose "manage contacts" in the online bill pay section, and choose a contact, I can neither read the full information (nickname, account number, etc), nor can I actually edit it! So the only thing I can actually manage there is the payment, which is really frustrating when you just need to check the account number. Sigh. I love this credit union, but the smartphone options are beyond rotten. I hope they get it together soon.
  • Bad App

    App is horrible. They must have really bad security issues to make the user jump through so many hoops just to access account.
  • Functional

    App didn't work for a long time. A review suggested to re-download the app and now it works.

    I didn't have any troubles getting into my account. They asked for a security question but it was only one and now the app seems you working fine.
  • Broken!

    This app is broken! I can't login, even with the correct answers to the security questions!!!
  • Broken App

    This app asks for answers to questions that have no meaning. I.e. It asks for niece's first name...I have no niece!!!
  • Worst app I have ever encountered.

    Wish I could rate zero stars. Endless security questions, repeating, repeating, repeating. Never an explanation. I have never answered these, to my knowledge. No guidance on how to establish the answers. Rubbish, rubbish, RUBBISH.
  • Ok

    It worked after I deleted and re-downloaded. It's working ok now.
  • Awefuly disfunctional

    I cannot even login! It asks nothing but endless security questions many of which I've never established. Ugh so frustrating. I just want to view my GD accounts.
  • Terrible Update

    1. Too many steps to re-setup login
    2. No Touch ID, even after going through so many steps to step up a secure account
    3. The accounts interface is more complicated to view and navigate

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