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TechCu iPhone App Troubles
The Technology Credit Union iPhone application is a constant source of stress and frustration.
The card application integration is clunky and often adds a frustrating delay and multiple retries just to get in. Then the real problems begin. Implementing the card controls to attempt to block and control all of the money sucking charges on one side to it arbitrarily blocking valid transactions. Frustration of being stuck in a drive through or a supermarket checkout with an order rung up and ready to pay, only to have it denied over and over. Check in the app, $-good, turn off all filters, blocks, limits; denied, denied, denied. Rest application, reset each individual switch then save. Check the settings saved. Over and over, minutes pass, frustration builds, honk honk. Finally after 5 minutes of this torture maybe it works; maybe I have to try to use another card. Nope, not enough in the other account. Ordinarily I keep the TechCu app settings so they block the scam charges. Nope, the sketchy charges can get thru the blocks often enough, but not the valid charges where I am attempting to pay face-to-face with the card and all of the blocks showing disabled. I can’t be the only one “lucky” enough to have these problems. Disaster, fail, broken.Show lessEd9642566447
Can’t deposit checks with this app
90% of the time I cannot get a check to deposit using this app.
I take the photo of the front and the signed back with a black background And tap the submit button and I always get:
“ Check cannot be read. Please retake
photo. Four check corners must be
visible.“
I take the picture with the flash on my camera on, with the flash on my camera off and the room light bright and I’m even taking it outside in the sunlight and taking a picture there with a black background.
All four corners of the check are visible and when I tap on the picture I can read everything CLEARLY but it still will not except. no matter how many times I tap edit and retry I get the same thing.
I belong to another credit union and my checks get deposited first try every time!
If they don’t fix this I’m going to close this account and just open another one at the other credit union! I cannot drive down there and deposit a check every time I need to make a deposit.
PLEASE FIX THIS!Show lessDonny 777
Bigger is not better
When techcu was smaller (10-20 years ago) it was much better. Nowadays it’s a hassle to even deposit a check from another bank into my techcu account. The last time I did this a week ago, I was in there one hour. The tellers and managers don’t talk to each other, they email or message on their computers which takes longer. I have been banking there for 35 years. Now some of the people I pay and have been paying for many years are not being allowedShow lesschang4worse