Useful but can’t do everything
You can check your balance and loans ,deposit a paper check, and move money around.
You cannot transfer money bank to bank. That has to be done on the website.
App often says “Unable to compete request. Try back shortly.” It happens so often that I’d bet my life savings I can’t connect at any given time. I usually just chance it being approved or declined with online orders and check the website if I really need to know my balance.
You cannot transfer money bank to bank. That has to be done on the website.
App often says “Unable to compete request. Try back shortly.” It happens so often that I’d bet my life savings I can’t connect at any given time. I usually just chance it being approved or declined with online orders and check the website if I really need to know my balance.
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TechCu iPhone App Troubles
The Technology Credit Union iPhone application is a constant source of stress and frustration.
The card application integration is clunky and often adds a frustrating delay and multiple retries just to get in. Then the real problems begin. Implementing the card controls to attempt to block and control all of the money sucking charges on one side to it arbitrarily blocking valid transactions. Frustration of being stuck in a drive through or a supermarket checkout with an order rung up and ready to pay, only to have it denied over and over. Check in the app, $-good, turn off all filters, blocks, limits; denied, denied, denied. Rest application, reset each individual switch then save. Check the settings saved. Over and over, minutes pass, frustration builds, honk honk. Finally after 5 minutes of this torture maybe it works; maybe I have to try to use another card. Nope, not enough in the other account. Ordinarily I keep the TechCu app settings so they block the scam charges. Nope, the sketchy charges can get thru the blocks often enough, but not the valid charges where I am attempting to pay face-to-face with the card and all of the blocks showing disabled. I can’t be the only one “lucky” enough to have these problems. Disaster, fail, broken.
The card application integration is clunky and often adds a frustrating delay and multiple retries just to get in. Then the real problems begin. Implementing the card controls to attempt to block and control all of the money sucking charges on one side to it arbitrarily blocking valid transactions. Frustration of being stuck in a drive through or a supermarket checkout with an order rung up and ready to pay, only to have it denied over and over. Check in the app, $-good, turn off all filters, blocks, limits; denied, denied, denied. Rest application, reset each individual switch then save. Check the settings saved. Over and over, minutes pass, frustration builds, honk honk. Finally after 5 minutes of this torture maybe it works; maybe I have to try to use another card. Nope, not enough in the other account. Ordinarily I keep the TechCu app settings so they block the scam charges. Nope, the sketchy charges can get thru the blocks often enough, but not the valid charges where I am attempting to pay face-to-face with the card and all of the blocks showing disabled. I can’t be the only one “lucky” enough to have these problems. Disaster, fail, broken.
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Can’t deposit checks with this app
90% of the time I cannot get a check to deposit using this app.
I take the photo of the front and the signed back with a black background And tap the submit button and I always get:
“ Check cannot be read. Please retake
photo. Four check corners must be
visible.“
I take the picture with the flash on my camera on, with the flash on my camera off and the room light bright and I’m even taking it outside in the sunlight and taking a picture there with a black background.
All four corners of the check are visible and when I tap on the picture I can read everything CLEARLY but it still will not except. no matter how many times I tap edit and retry I get the same thing.
I belong to another credit union and my checks get deposited first try every time!
If they don’t fix this I’m going to close this account and just open another one at the other credit union! I cannot drive down there and deposit a check every time I need to make a deposit.
PLEASE FIX THIS!
I take the photo of the front and the signed back with a black background And tap the submit button and I always get:
“ Check cannot be read. Please retake
photo. Four check corners must be
visible.“
I take the picture with the flash on my camera on, with the flash on my camera off and the room light bright and I’m even taking it outside in the sunlight and taking a picture there with a black background.
All four corners of the check are visible and when I tap on the picture I can read everything CLEARLY but it still will not except. no matter how many times I tap edit and retry I get the same thing.
I belong to another credit union and my checks get deposited first try every time!
If they don’t fix this I’m going to close this account and just open another one at the other credit union! I cannot drive down there and deposit a check every time I need to make a deposit.
PLEASE FIX THIS!
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Used to be 5 stars
Recent change to depositing checks is reason for only 3 stars. The camera used to automatically snap a phot if the check. Now we have to do it manually and the frames are really long and narrow. Difficult to get check inside frame without picture being small.
Bigger is not better
When techcu was smaller (10-20 years ago) it was much better. Nowadays it’s a hassle to even deposit a check from another bank into my techcu account. The last time I did this a week ago, I was in there one hour. The tellers and managers don’t talk to each other, they email or message on their computers which takes longer. I have been banking there for 35 years. Now some of the people I pay and have been paying for many years are not being allowed
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Useless
This app is useless because every time I try to log in with credentials that are valid for the website, I get an “invalid login” error.
Invalid access token error is so annoying
This app on iOS 15.x keeps giving very frequent, and seemingly random “Invalid access token” error. This is so annoying especially when it happens during the last stow of a mobile check deposit transaction. I have to repeat check scanning steps all over again, still not knowing for sure if the transaction will go through. TechCU please fix this annoyance.
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TECHNOLOGY Credit Union - my favorite
Tech Cu has always been a great back fit my
Needs for Uber 35 years. When I was younger I used. HEILOCs and cars loans. They were accommodating when necessary. Snell enough to be personal but big enough to keep up with the bigger uncaring backs!sissLisaBSf
Needs for Uber 35 years. When I was younger I used. HEILOCs and cars loans. They were accommodating when necessary. Snell enough to be personal but big enough to keep up with the bigger uncaring backs!sissLisaBSf
Great bank, garbage app
Let me start this off by saying this bank is great. I will continue to be a member.
Now to start the review, the app always has issues, been months. Always lagging, unable to log you in, always has maintenance issues. It’s so unreliable, as much as I like this bank, everyone has a breaking point.
Fix your app!! You will lose a lot of members this way. No matter how great your CU is, there will always be another great CU with a functioning app.
Now to start the review, the app always has issues, been months. Always lagging, unable to log you in, always has maintenance issues. It’s so unreliable, as much as I like this bank, everyone has a breaking point.
Fix your app!! You will lose a lot of members this way. No matter how great your CU is, there will always be another great CU with a functioning app.
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Love this app
Great app! Helps me quickly get in to see my accounts, paid bills and more. Love that I can make a deposit right from my phone. The one thing I don’t care for is that If I want want to see a picture of a check that I paid out to a vendor, most times it say’s the picture isn’t available! It will let me see maybe 1 or 2. I want to see all my checks! Other then that it’s easy to use and I can do most my banking safely and securely from this app.
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