Freshsales User Reviews

Freshsales
Freshsales
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Top reviews

iPhone X

Great app! Where is iPhone X support? How much longer are we waiting for that update?

Response from developer

Hi Empire Daddy, Thanks for liking Freshsales! The iPhone X update has been out for some time now. Please do check it out!

Hopeless

App crashes with server errors - impossible to do anything. Not surprised - FreshSales online seems very flakey.

Response from developer

Hi wmike1503, We've done rigorous testing to avoid crashes in the latest update. Can you check and let us know?

iPad Version

Hi, Love the app but its useability is very imited on an iPad. Will it be translated to an iPad soon ?

Response from developer

Hi SatisfiedPM, Thank you! While the app runs fine on iPad, it's been designed primarily for iPhone. Can you describe specific functionalities you're expecting on iPad?

Love Freshsales; need to see messages in app

Lots to like about the clean interface and I love the program overall. But functionality is greatly limited when I need to login to my computer to see messages/emails from my leads. Cannot see them in the app. Maybe I’m missing something

Response from developer

Hi Catholic voter, Thanks for the callout on UI. Yes, we took some time bringing email to the app. But now it's in there, with a new home screen too. Take a look?

Good start, needs a few fixes

The app allows great control to navigate to the next sales function. Looks similar to web design. Quick response and ease of reading details.

One major issue, in leads if you click the mail icon we must choose the mail app to contact our prospect. I'm thinking of the web where the system is emailing not my mail app. Why here?

However that isn't the only problem when setting an appointment, and clicking on email at the bottom, it only allows the native mail app with no choice to use other mail apps???

Developer stopped me from continuing to use at this point.
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Response from developer

Hi SRQ Drew, Email has been a deal-breaker for most of our users, yes. Now you can view, send and receive emails right from the Freshsales app. Give it a shot?

Amazing app. More features than most CRM's for FREE.

Wow... FreshSales is better than Pipedrive, Nutshell, Base, Salesforce... You name it.

Amazing, clean functional app. So many useful features without being bloated.

Lots of functionality needed

Not a bad crm however it is severely lacking in alot of areas.

One main area would be contact management on the iPhone. Where by it can be used as the default for contacts for the entire phone. This would provide better sync.

Crm features need updating to be able to actually manage your customers.

At present can't compete or even come close to other crm providers such as zoho

***** 09.06.17 - latest update is unusable cannot even input fresh sales site and then login details. Please sort these bugs out
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Response from developer

Hi PlanYour.Website, Using the app's contacts as default for the phone is not something we have on our current roadmap. If you can drop us an email at support@freshsales.io, we'll keep you posted. Our latest updated version comes with email, a mobile-specific home screen, and the ability to check in. Give it a spin?

The app crashes every time you load the Contact Activities

The app crashes every time you load the Contact Activities

Response from developer

Hi ospimato, That's a bad experience, surely. But we've fixed this, along with a bunch of new updates to the app. Try it out now?

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