User Reviews: ChargerConnect

ChargerConnect
ChargerConnect
Lester Electrical of Nebraska, Inc.

Top reviews

  • Serious flaw needs to be addressed

    One major and one minor issue:

    1) When the charger is not connected to A/C power, the app falsely displays 100% charge at all times. When the app connects to the charger it shows a nice graphic of a battery rising from 0 to 100% charge and goes so far as to report, “State of Charge 100%”. This is reported regardless of the batteries’ actual state of charge! This is akin to a car’s fuel gage always reporting a full tank.

    No information is much better than incorrect information! I spoke to a support person at Lester Electrical and their take on it is basically, “that’s the way it is” and has been for 3 years and “the app isn’t meant as a battery indicator, there are dashboard gages meant for that”.

    To make matters worse, this serious deficiency isn’t noted anywhere in their external documentation.

    The person I spoke with said he will bring this up to the design team. Hopefully they will see the importance of presenting only factual and verified information and make the necessary changes to the app. Ideally they will change it to read and display the actual voltage, only time will tell.

    2) the app expects you to know battery charging terminology. E.g.: what does the “Balance” button do? What are phase 0, 1 & 2? A simple FAQ could cover this.
  • Won’t connect

    The app won’t connect to the charger, it just doesn’t find it even when the charger says AC power. Also it’s super finicky too use with the UI being hard to understand. Some Play Store reviews say that they need to pay to use but not here. Don’t recommend this brand of chargers.
  • Larryclark

    This is so hard to understand , can’t figure out
  • Raised to 4 Stars

    I originally rated at 1 star due to repeated connection failure and other issues. Turns out once my initial charge was performed the app connected and works much better. Apparently the charger must be connected to batteries with a certain charge level or the Bluetooth will drop out. Hoping they fix the issue.
  • waste of time .😡😡🤬🤬

    time wasted
  • Useless app iOS

    After considerable searching ( the QR code on the packaging and on the charger itself went to a page not found on the company’s website). Finally found it. Downloaded the app onto my iPhone X, connected to charger. Went to start setting up a profile and app quit. Now app will now not open. Then I downloaded it onto my wife’s iPhone, same thing on her iPhone 8 and on my son’s iPhone 8 when I tried his.
    So now what Lester?
  • Easy to use and comprehensive

    I like this app because it is easy to use and works well. It provides great information about my batteries.
  • Great!

    This app is easy to navigate and quickly gives me the information I need. I enjoy using it with my charger - great pairing.
  • Advanced Bluetooth connectivity, a valuable feature!

    The Bluetooth wireless communication feature on the Summit II chargers allows the end user to view charge cycle status, select the proper battery charge algorithm, upload new algorithms and download charger history records. All this can be accessed through the app on you I-phone or Android. So simple and convenient! Best way to quickly and easily monitor battery charging.
  • Bob Mac

    This is a great product and very easy to use

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