Leave a Review Autel Robotics Starlink
This app doesn’t work
Before works great now it’s garbage I can’t used nothing the camera it’s not working gps weak go home function doesn’t work RC control nothings I can’t do nothing.App not fixed for iOS 11.2
I’m wondering when Autel will read these reviews and fix the problem. Incidentally the entire support staff is in Vegas so the bragged about customer support line is a message that says “we’re in Vegas send us an email”. Frustrated doesn’t begin to express my disappointment. Their refusal to address a known issue is forcing me to consider a switch to dgi, at least they have third party apps that work so I can get my work done.Show lessDeveloper Response
Thanks for your feedback. The iOS 11.2 issue has been fixed with the latest iOS 11.2.5 update. The StarLink app is running flawlessly now. Thanks for your patience and sorry for the inconvenience.11.2 issues
After upgrading to 11.2 I’m unable to use several functions.Cannot keep up with software
Apple recently came out with a new update on IOS and Starlink isn’t compatible with it. So I have a 800 dollar drone that I cannot even fly right nowNo good app
I really don’t like it because it’s not working on my iPhone 7 Plus with the new updateDoesn’t work on 11.2
Initially the app worked beautifully and was able to capture videos and photos however after upgrading to iOS 11.2 it no longer always me to capture videos or photos. I can still see the live video link while flying. But it’s taking too long for a new update from Autel.Cannot calibrate compass
Cannot calibrate compass, SD can not be formatted and firmware info doesn’t show anythingBest in the industry
The X-Star Premium drone is SO easy to fly and captures unbelievable footage and photos. Everyone raves about DJI simply because they’re “the brand” but you can get a better quality, user friendly, high tech video drone with Autel Robotics instead for a better price and better service experience. 10/10Show lessNeeds new update
App not yet uodated to be compatible with iOS 11.2, beta versionUpdate
I’m hoping this update will help with some compatibility issues since the new OS update which has been awesome