Not Showing Recent and Upcoming Visits
Since the last update the app is no longer showing me recent and upcoming visits; I have to go to the calendar now to clock in. This isn’t a huge issue for me since I have a regular schedule that I’ve memorized but I imagine this could cause issues for caregivers that do not have regular schedules, and I’d hate to think someone would end up not receiving care because the app didn’t display the visit.
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Great app- but please stop asking for a review
I’ve been working with a company that utilizes Axiscare for a little over half a year now & so far everything is great! My only complaint is that I get 2-3 notifications a day saying something along the lines of “Axiscare would love to hear from you!” So here I am, writing a review in hopes that I stop receiving notifications :)
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PSW
It’s easier to use
Need a little more timeframe!!
I don’t care for this app as an employee that has to use it sometimes clocking in or out can be a pain. I think it should go off our hours schedule. Like if your schedule with a client from 8-12 but show up at 8:15 then you should be able to hit clock in with out calling the office all the time and if the person is able to stay the 15 minutes they was late then it should let them clock out at 12:15. It would be so much easier then calling the office all the time. So make it to where if the client gets 4 hours that day then that’s all you can clock in or out for. Or make it to where you get a 30 minute time frame. Then if your not clocked in within the 30 mins then have people contact their office.
Example: you have a client on your schedule from 8-12(4hours) you show up at 8:15 then you should be able to clock in but clock out no later then 12:15.
Sometimes the little 3-5 minutes give is not enough. Especially if you have a client like mine that likes to say I need to go to the bathroom as your getting ready to leave.
Example: you have a client on your schedule from 8-12(4hours) you show up at 8:15 then you should be able to clock in but clock out no later then 12:15.
Sometimes the little 3-5 minutes give is not enough. Especially if you have a client like mine that likes to say I need to go to the bathroom as your getting ready to leave.
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Review
My client has a lot of appointments and I am not always able to clock out because I am away from home. Also taking him to run errands. It would be nice to be able to clock out when I have him away from his home taking care of his business. He is always with me, because it is for him. He lives in a small town, therefore we have to travel sometimes to Marietta or Atlanta.
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One minor thing
I think the app is very easy to use and very straightforward. My only issue is when there is a new notification, when you view the notification and have exited out the little icon won’t go away. It keeps telling you there is a new notification even when you have gone through every screen and marked everything as seen it’s still there. Otherwise it’s great! Haha
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Excellent apps
This app Provides useful, constructive feedback. It's great to have it.
Good for notes
Axis is an easy to learn app that allows you to keep track of your clients history. It does have a couple glitches. One issue is that the addresses aren’t always the same when it switches from the app to the mapping service. Another issue is that you can be in the house and it won’t let you clock in because it says you’re too far away from the home. The final issue that I’ve noticed is, if you do back to back shifts, other people don’t always get to see your second shift notes. The main office can, but other healthcare workers, trying to read up on the clients history, don’t get to see them.
That being said, it is an easy to use app that has a lot of great functions, andis extremely easy to use.
That being said, it is an easy to use app that has a lot of great functions, andis extremely easy to use.
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Notification alerts don’t go away
Good for the most part. Everytime an alert is sent to me it is sent once and then sent again less than 30 minutes later. If I get more than 1 notification in a row the notification icon on my phone doesn’t go away. I have to wait until I receive another notification for it to finally go away once I open the new alert or message, or I have to delete the app and reinstall it JUST to make the notification icon go away and it is honestly such a hassle because I always have a little “1” icon on the app in the Home Screen. I know a lot of people hate seeing notifications and there is always a notification icon no matter what I do.
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Ms Lee RN
As provider for my disabled bedridden mother in hospice care, this app makes it extremely easy to chart her care, condition and mental status to other providers. Easy clock in and out all care questions pertinent to a clients well-being are required; including significant changes to health status. All is completed in a very short period of time and sent directly to the agency office immediately. Makes for much easier processing of payroll, and with direct deposit, excellent delivery of compensation. I have used other charting methods before which were much more complicated and required transporting paperwork via hand or email in order to complete payroll. Axis care is an excellent system! Thank you!
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