AxisCare Mobile User Reviews

Reviews Summary

Top reviews

Great App, one thing bothers me!

I don’t know if it’s up to the company you work for but whenever you click change availability it sends you directly to chat with the office or your scheduler, while that is fine I think there should also be an option for the caregiver to choose which days they are open for the following month & to have a cut off of when to turn in the availability so that the scheduler also has time to work with your needs for that month! It takes calling or going to the office off the list of things you need to do as well!
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Need some improvements

- caregiver should have option to get reminders or alert before 5 min of clock in or clock out.
- caregiver not dependent on mobile should have option to clock in from laptop or iPad supported app.
- it tracks clockin by GPS location so caregiver can only clock in/out from client home address. When cellular signal is issue or client is away with care giver. It won’t allow to clock in or clock out. This needs improvement.
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Horrible App for the workplace

The company we worked for switch to this app in an effort to make things easier for its employees; it’s anything but.

Firstly, there is no way to see a running total of hours worked for the week. You can’t even see how many hours you’ve worked on a shift, you have to count yourself.

Secondly if you have your shift extended, you HAVE to clock out at your original time or else the app will automatically clock you out. Other time keeping apps will just adjust your out time, but not this one. I keep having to fill out a form with my employer to get my hours fixed because the app decided I shouldn’t be paid.

Finally there is zero option for you to contact anyone through this app. My employer can send me messages, but I can’t respond or make a message to them through this app.

If you are considering this app for your brand avoid at all costs. It will make life significantly worse for your employees.
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Overall

It is very self explanatory and help keep you on target as far as the client and their needs. I can keep track of my hours I have work. I have found it easy to report any change in care as well. Overall I feel the app does exactly what it is intended for very well!

Temitope

App is pretty easy and simple to use

AxisCare Review

The system is all in one to support the needs of the client. We can leave notes for staff and family members. The system also provides a list of possible task that may apply to your shift work. I also like signing in and out through the system.

I would like to recommend an upgrade to the system. To allow the caregivers to leave notes for each other. This will allow the caregiver the opportunity to better serve the client.
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App is not working

I’m spending more time trying to clock in and out for my clients then I am physically working. Every time I write something or check things off, everything disappears and the screen goes white. I have to keep trying over and over again to clock in and out for my clients. This app needs to be fixed somehow. It is very frustrating. I hope I don’t have any money deducted from my paycheck because of this app not working right.
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Axis App.

I like Axis App. It easy to operate and it helps you see your assignment right on spot. Punching in and out is so simple. It keeps you on track to see the different assignments available. Axis is a good devise indeed. Even if you are not a technology expert you can easily get along working with Axis. I’d have loved if our hours worked and paystubs showed on the app too individually.
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Axis review

I care for one person. It’s very hard to be at the home at the specified times. Many times we do various activities before or after his check in or out time and are not near the home. This is my only concern.

My feelings on answering ADL questions:

I don’t mind having to answer questions on each of the clients asl’s, when time permits. However; some days, I find myself working right up until the end of my shift, and we’re not allowed to finish the adl’s after we’ve clocked out!

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