KeyNavigator User Reviews

KeyNavigator
KeyNavigator
KeyBank National Association

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Leave a Review KeyNavigator
  • Thank you

    Very poor , can’t open
  • Frustrating to use

    Every day I try to use this app it gives me a login error. I have to remove the app, reboot my phone and then reinstall it to get it to work.

    And Key Bank charges me for this privilege.
  • Terrible App!

    This is the worst app ever. Cannot log in. No option to contact anyone for help. It’s a mess.
  • Terrible application

    This application fails repeatedly. It is very unreliable at a time when the ability to make online deposits is so important. I’ve been a bank customer for over 25 years. I am wondering if other banks do remote deposits efficiently and reliably.
  • Absolute garbage

    Constantly have to re-download. Constantly crashes. Constant problems with login information.

    Total garbage. Utterly inconvenient.
  • Terrible

    Such a terrible app. Can’t log in. Even the log in screen is not stable and jumps between fields in a very annoying way.
  • Crashes every time

    I haven’t been able to login... not one time. The app crashes as soon as I open it. Every aspect of my Key Bank experience has been horrible... makes sense the app is garbage. (I’m stuck with a Key Bank account through an organization... I would NEVER use it personally).
  • App is not working!!! 😡

    This app was great until tonight. It will not let me log in, and yes my credentials are correct. I already signed the back of the checks for mobile deposit only would I still be able to go to a branch since this app is not working. I am not happy with this, especially since this is a service we pay for. This is unacceptable!

    Update 1.15.20
    The app does not work at all now with the new IOS on the Iphone. I was informed by email that it was ready to go but I and possibly key bank was mis informed. This is a service that we pay for and should be able to access it from any device we choose to use. I really hope this issue is fixed soon. I wouldn’t want to get a third party involved over I.T. failure.
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  • Poorly Thought out

    Login Issues, layout forces constant rotation of phone to get to buttons, errors often and generally annoying app. Very frustrating experience
  • Doesn’t Work

    This app will not let you log on

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