Leave a Review Zoho SalesIQ
Confusing
Not a fan, freezes consistently. Alerts are all over the place. Recommend a different service.
Website is good but app version is terribleBrandon 12344
Developer Response
Hello Brandon, we're sorry to hear about your experience. Please let us know your concern by writing to support@zohosalesiq.com along with your convenient time slots and time zone to schedule a call and assist you further.Improvements
The platform overal is great. The app works fine too. There are some small details but we think we can work it out with the technical support. They have been very responsive.Mr. Barillas
Developer Response
Hello Mr. Barillas, we're sorry to hear about that! We understand that you would like to reach out to a visitor even if the bot has already engaged the visitor. This is one of the feature we're already working on and it will be available soon. We'd also like to let you know that point 2 can be achieved easily. You do not require multiple bots for a brand and you can deploy a single bot and use the criteria router block to make the bot work differently for each criteria/visitors. Also, you can deploy multiple bots in the same brand and to know how you can reach out to support@zohosalesiq.com.Improvements
The platform overal is great. The app works fine too. But the reason we picked another company for our chat is:
1 you can’t send proactive messages if you activate one bot already.
2 you can’t have more than one bot per brand.
You don’t find any of those limitations in other chats.Developer Response
Hello Mr. Barillas, we're sorry to hear about that! We understand that you would like to reach out to a visitor even if the bot has already engaged the visitor. This is one of the feature we're already working on and it will be available soon. We'd also like to let you know that point 2 can be achieved easily. You do not require multiple bots for a brand and you can deploy a single bot and use the criteria router block to make the bot work differently for each criteria/visitors. Also, you can deploy multiple bots in the same brand and to know how you can reach out to support@zohosalesiq.com.