Leave a Review Planes Live
Invisible plane
I am unable to see the plane I’m trying to follow.lost plane 1
Developer Response
Hello! Thank you for reaching out. We're sorry for the inconvenience. Currently the app tracks and displays only public flights. In case you can't find the necessary flights, please contact us anytime at support@weatherornotapps.com. Provide the flight number so that we could check the problem on our side. Thank you in advance! Best regards, Support TeamDon’t get suckered into this app
Yes, it may be cool, but you are super limited to what you can do, and in order to get the full features, you have to pay 40 dollars a year. Little do y’all know is that FlightRadar24 is better quality, is more well known, and is cheaper. For free, you get all features you get with planes live plus all the features for “Premium”. For 10 dollars a year, you get all these other cool features like what planes are on the ground and all this other cool stuff. And their Gold Platinum is even cheaper than planes live at 35 dollars. DONT WASTE YOUR MONEY ON THIS APP, GET FLIGHTRADAR24 INSTEAD!! INFACT, FLIGHTRADAR24 DOESNT HAVE ADDS!!!Show lessAdam meismer
Not worth the money!
I originally bought this app because I live on the landing pattern for Detroit Metro (DTW). The first year I had the app, it was great! I could sit on my deck and watch (and track) flights coming in and out of DTW. Within the last 3-4 months however the app has gone downhill quickly. Planes will fly over the house and not show up on the tracker, wrong flight numbers, incorrect maps, etc. I have sent numerous emails to customer service regarding my issues and basically I was brushed off. I really can’t justify paying $4.99 a month for an app that doesn’t work properly.
UPDATE: Just received an email wanting me to reach out to the support team for help. Are you serious?!?!? The “support team” has been well aware of these issues for at least 3 months now since I have emailed them on 3 separate occasions. And only now they want to take me seriously (or try to save face) after I left a bad review of their crappy app. Sorry, too late. You have had ample time to correct the issue and basically ignored me. I’ve canceled my subscription and removed the app from my devices. Absolutely horrendous customer service.Show lessPurdueman
Developer Response
Hello! Thank you for reaching out. We're really sorry to learn about your negative experience with Planes Live. We're constantly working on the app's improvement and are doing everything possible to provide our users with a highly functional product and customer service experience. Currently the app tracks and displays only public flights. In case you can't find the necessary flights, please contact us anytime at support@weatherornotapps.com. Provide the flight number so that we could check the problem on our side. Thank you for using our app. Best regards, Support TeamFalse info?
So 1st thing that is probably wrong is when I was just looking at the app when I got and saw the low amount of planes compared to other flight finder apps. I know it’s covid 19 but it was still a low amount. Then what ruined it all was when I checked my local airport it said there was a Thomsons flight to Orlando. 5 things wrong with this. 1. No flights operate there due to restrictions so that’s fake. 2. My airport has never had a flight to Orlando non-stop. 3. 787’s don’t operate at my airport as it is too small. 4. Thomson’s don’t even operate any more it’s TUI. 5. It said it was departing in 2 hours yet no info was shown about the flight at all. Also the gate map of my airport was completely wrong on the app.Show lessHarry Diamonds
Developer Response
Hello! Thank you for reaching out. We appreciate if you could contact our team at support@weatherornotapps.com with a more detailed description of the issue with the missing flights so that we could try to resolve it for you. Your input will definitely help us improve our app for you and everybody else. Thank you in advance for your cooperation! Best regards, Support TeamIncomplete coverage.
I made the mistake of paying for a one year subscription based on the three day trial. Although individual flight information is very comprehensive, this app only tracks about half of the commercial traffic overhead (I’m under the approach corridor to DFW)
The $40 annual fee is now a sunk cost for me, but I’ll be using FlightAware for complete track data. But less than complete flight data.
Hopefully this app corrects its deficiencies before renewal time. Otherwise I’ll be cancelling and deleting.Show lessFJA314
Watch outcast, otherwise ok
Couldn’t at all see cancellation option in settings. I hit the cross when I started the app, as I didn’t want to enter into the auto renewal contract, but nowhere I could see to cancel auto subscription. I was hoping to track flights that had recently been (past) it didn’t show any. It appeared to have more flights on screen than a couple others, but the contract is tricky , may have to cancel in iTunesShow lessTamarasha
Developer Response
Hello! Thank you for reaching out! You can cancel your subscription anytime in your Apple ID settings. If you have iOS 13 or higher, please open the App Store app, tap your account's icon at the top part of the screen and then tap Subscriptions. As the next step please choose a subscription you want to manage and select the Cancel subscription option. In case any additional assistance is required please feel free to contact us at support@weatherornotapps.com. Hope it helps! Best regards, Support TeamCan’t seem to turn off auto renew?
Apparently this switches to billing for pro version after 72hrs but I can’t seem to find it on my subscriptions in iTunes?Timelk
Developer Response
Hello! Thank you for reaching out and please accept our apologies for the possible inconvenience! You can cancel your subscription anytime in your Apple ID settings. If you have iOS 13 or higher, please open the App Store app, tap your account's icon at the top part of the screen and then tap Subscriptions. As the next step please choose a subscription you want to manage and select the Cancel subscription option. In case any additional assistance is required please feel free to contact us at support@weatherornotapps.com. Hope it helps! Best regards, Support Teamdelete app
hello there I would like to delete this app and unsubscribe before I am charged, please run me through the procedure on an iPhone 7+ ASAP, thank you2021097
Developer Response
Thank you for the feedback! You can always cancel it through your device Settings - iTunes & App Store - Apple ID - View Apple ID - Subscriptions - Manage. Otherwise please contact Apple support directly. Sorry for the inconveniences.Meh
Tried the (pitifully short) 3day “trial” so I could get hate info....gate info still didn’t appear, and even though I canceled it the day before trial ended, somehow it didn’t go through. Maybe my internet connection was dodgy- As it often is overseas- so triple check.. they got $6 bucks out of me for one piece of info I never got.
Unimpressed.Show lessTrepidations
Developer Response
We appreciate if you could contact our support service (support@weatherornotapps.com) with a more detailed description of the issue so that we could try to resolve it for you. Thank you in advance for your cooperation!Review since refurb
Since you changed the apps interface it is not as user friendly as you may think. What I’ve found is on the free version the calendar part only allows you to select present day and I need to select previous day as flight is through the night and arrives in the morning. Searching for the flight on present day is for aeroplane arriving the following day so I’m really not impressed by it since it was changed.
Every time I have to check the flight I have to search for it in tracker and doesn’t give me the detail I need.
Have been having to use another app
You should have thought about the planes that take off at night and land next day.
DavidShow lessmacqueenc306
