Spaces User Reviews

Spaces: Follow Businesses

WIX.COM, INC.

Productivity

Reviews Summary

Positive highlights

🚀

This app hasOffers a professional look

🔍

This app hasLots to learn and explore

🎨

This app hasCustomizable with various design options

📱

This app hasFunctional mobile app

🛒

This app hasUseful for setting up an online store

🤖

This app hasAI assistant helps create a website

Negative highlights

🤯

This app hasSteep learning curve, lack of glossary

🔍

This app hasDifficult to find solutions to common issues

📱

This app hasLimited functionality on mobile app, no tablet view

🛒

This app hasLacks features for restaurant owners (auto printing, confirming orders)

🔒

This app hasIssues with card storage and booking multiple services

🐢

This app hasSlow app performance, freezes and crashes

💬

This app hasConfusing for clients to register and use the site

💰

This app hasDeceptive pricing, hidden fees for domain and premium account

🔧

This app hasLack of tablet support, difficult to edit on mobile

🚫

This app hasInability to remove old logo or customize mobile view

🔌

This app hasUnreliable internet connection, frequent disconnections

📷

This app hasIssues with uploading and managing photos/galleries

💬

This app hasLack of comment functionality on individual images

💳

This app hasUnauthorized charges and poor customer service

🔍

This app hasInconsistent app updates, removing useful features

🤖

This app hasBuggy notifications and customer engagement tools

🛒

This app hasProblems with online ordering and printing for restaurants

📊

This app hasInaccurate analytics and location tracking on the app

🔧

This app hasDifficult to edit blog posts and manage content on the app

🤖

This app hasLack of customization options for the mobile app interface

Top reviews

Most RecentHighest RatedLowest Rated

Spam is overwhelming and post submitting always down

Don’t waste your time. The app is terrible. Constantly crushes or submitting a post is almost always down. Customer Service is responding with bit helpful responses or never.
I constantly get spam messages from “members” I don’t Want to attack in the first place!
Wix is not a great website host. App sucks and site is overpriced for what you get.

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niczzzhozzzzzzzz

4 months ago

Response from developer

I'm sorry to hear about your issue. It sounds like a technical problem. Could you please send more details like Screenshots, email address, site URL and steps to reproduce the issue to our technical support mail: "ios@wix.com". They will assist you further. Thank you.

Not working

My notifications is not working. It’s like it’s frozen. Please fix thanks.

Tigorpion

a year ago

Response from developer

We're sorry to hear about your experience with the notifications. To get expert help on this matter, please contact us at ios@wix.com and include as much information as possible explaining the problem. A member of our team will get back to you shortly. We appreciate your patience and understanding.

Littered with Spam

If a user makes their account private, you can’t block them and their endless Spam messages. Users infiltrate genuine groups and dump all their irrelevant and useless ads multiple times per day. I’m deleting my account. Waste of time and energy.

MMDBe present

a year ago

Response from developer

Hi, we're sorry to hear about your experience. We understand how frustrating unwanted messages can be. We are constantly working on updating our platform for a better user experience. Your feedback is valuable and will be taken into consideration. In the meantime, for any immediate concerns, please contact our support team at https://support.wix.com/en/article/contacting-wix-customer-care-for-support. Thank you.

Lost pathway

After 2 or 3 times email back and forth with my clients, it lost its pathway and my clients keep complaining that they didn't get my reply even though I replied right away. It happens a lot. So i need to call them to confirm their appointments. It is really frustrating. They need to fix it urgently.

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T nail salon

2 years ago

Response from developer

Thanks for reaching out to us, we're sorry to hear about your experience. To get expert help on this matter, please contact us at IOS@wix.com and include as much info as possible explaining the problem (screenshots, device details, Wix site URL, etc.)

Worst app ever

I never want to see this app again.

Newshound57

2 years ago

So … good

It's a good app for Wix but the controls are a bit tricky. For example, I wish we didn't have to download Wix Owner.

Jacobbaa

3 years ago

Response from developer

Thanks for reaching out to us. We created the Wix Owner app as a dedicated app for Wix site and business owners, after months of research and feedback from our community of app users. The goal was to offer an optimized mobile solution where people can easily create, grow, and manage their site, business or community. And with better navigation, personalized shortcuts and more, the Wix Owner app now offers an even better app experience for our users compared to our previous offerings. The Spaces by Wix app is a separate app where your customers, clients and contacts can engage with you on the go via your Mobile Space.

So much to learn, so little time.

Wix offers so much for a totally professional look, but it’s about like taking a college course to get it all down. And there’s no actual glossary with any sort of order, so you just look for what you need and hopefully find it to learn. But what if you don’t find your answer?

There needs to be Q & A portion where someone gets on once a week and runs through several fixes that may answer common questions. For example, I have an old logo a designer placed on my booking page, and changing the background is a cinch, but after moving through every single option available, there’s no apparent way to remove the front image—and no lesson available for it.

Thanks for listening. Feel free to check out Waking Lions Hypnosis, I’m going to change the name soon to lose the last word. I conduct Habit Reformation Consultations. Thanks for making it possible!

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TheMovieM8niac

3 years ago

Response from developer

Hi there, Thanks for sharing your feedback. You can check out the support section that has lots of information https://support.wix.com/en/ and you can always write to support@wix.com with any issue and we'll be able to help

Vancouver

Thank You !

wheatfreeforever

3 years ago

Response from developer

Thank you! 😍

Not loadIng

The only thIng that doesn’t load Is notIfIcatIons,the only tIme that It loads Is the fIrst tIme you get thIs app.

C.Rock1

3 years ago

Wix great, Spaces bad.

Personally, I love Wix. Very user friendly, at the customer service exceeds all expectations. I recently downloaded the Wix Owner app which helps a lot. That then lead to downloading Spaces. I’ve messed with it a couple times. It was bland and I had a difficult time understanding the purpose. Maybe a different color scheme and layout. Anyway, I adjusted my settings and now an option to download the app drops down on my Mobile URL like a banner. I tested the banner link and tried installing the Spaces app on a different phone. The initial set up process is too extensive. I felt exhausted trying to set up my own app, I can only imagine what it’s like for an unbiased visitor. Circling it around, when I am then greeted with non stylish themes or layouts, interest is lost fast.

This is just my take. It has a 4.8 rating with 41k reviews so I very well may be missing something or they got a lot of mommas and daddies.

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