Invoicing
I really only have one complaint about the app!! I can’t send an invoice to my customer. Example- I post my product on social media with the instructions to comment their email address to be sent an invoice for products. Then I have to dry out my lap top go to the main site create an invoice and then on top of that it doesn’t take the products out of my inventory. So then I have to go into my inventory and edited it manually. It would be better if you could create an invoice from the app and be able to select the products that are being sold and have that take them out of my inventory!!! If you could add this function it would really be helpful. I am on my phone more than I am my laptop.
Thank you
Thank you
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Unhappy with update
I love wix for our websites - so easy to build beautiful websites. And the previous app version, while limited in capabilities, was very simple to navigate and intuitive. However, this new version - while it clearly has expanded capabilities (the reason I have two stars instead of one) - it falls short on the basics. I see a badge that I have a new notification and two things have happened on separate occasions: 1. I have a new message from my website contact form that I cannot access, because although I can see a preview of the first line in my notifications list, tapping on it won’t open it, or 2. I have no idea what the notification is about, because once I’ve opened the app, and discovered there’s no new message, I don’t know where else to look for any new information.
Please fix these basic issues so I can amend my rating. Wix is better than this app version demonstrates.
Please fix these basic issues so I can amend my rating. Wix is better than this app version demonstrates.
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Lacks options
I am extremely disappointed in just how hard it is to customize my website. The app might as well not even exist because my site never loads for me to even try to edit it. I don’t like that I can’t change the colors of the templates to suit my brand’s color theme. Or, that you can’t switch things around within the layout to be where you want them, only change the layout to options that don’t really look all that great. I don’t know if it’s just because it’s on mobile, but it kind of defeats the purpose of having the app at your fingertips to be able to edit your site and still not be able to edit your site the way you need to. It’s sad to say but I left Wix because I thought the old set up was kind to work with but this is way worse, at least when I published my site before it was how I wanted it.
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Customer support.
I’ve been with WIX for a couple of years and am now considering switching to another host because of WIX current customer support. When I first joined it was very easy to contact someone for help on making adjustments to my website. Now they require you to submit a ticket and it’s not 24/7. It’s also hard to get to the page of even submitting a ticket. For me this is a big deal bc I like to be able to communicate clearly and efficiently and quickly. Chatting and email takes forever to resolve. My schedule is very inconsistent so I need someone there when I’m ready.
I also would love to have a search engine bar on my website and WIX does not provide that layout option.
Hope they can make these improvements and move forward instead of backwards.
I also would love to have a search engine bar on my website and WIX does not provide that layout option.
Hope they can make these improvements and move forward instead of backwards.
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Great app, but could be refined for multiple sites
Love this app for its extra features such as managing bookings and the chat function.
But... it’d be great to have a screen where you can select which site/s you’d like activated on the app. I am the owner of 2 sites but contributor to quite a few more - I don’t necessarily want to have all of those sites active on the app. It’s also annoying when a message alert comes through but there’s no way of knowing what site it relates to - if you have a few sites it can be frustrating trying to locate the message!
But... it’d be great to have a screen where you can select which site/s you’d like activated on the app. I am the owner of 2 sites but contributor to quite a few more - I don’t necessarily want to have all of those sites active on the app. It’s also annoying when a message alert comes through but there’s no way of knowing what site it relates to - if you have a few sites it can be frustrating trying to locate the message!
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Response from developer
Hi, Thank you for contacting us, your feedback is greatly appreciated. We are actually working on a solution for that. Stayed tuned! 😍
Disappointing
User experience is clunky, and the app deleted my blog post before I could publish - what a waste of my time! Wix puts a lot of effort into mobile optimisation for site visitors, but needs to put the same effort into optimising experience for content creators using mobile devices.
Response from developer
We have some good news! New Blog features are now available on the Wix App. Please consider updating your review. Thanks!
Very Basic
Very few options. All the templates look alike, and selecting a different one puts you back to square one. I’m getting sick of rewriting everything!! App doesn’t have any of the most basic of functions needed for creating a website.
Response from developer
The app will soon get a big remake ;) Stay tuned.
Not good for bookings
If you manage booking this is NOT your app!!! Save headaches and look for options. I manage bookings with clients around the world and something so simple like : 1 my
clientes are not able to get an email confirming our appointment in THEIR time zone. They get this confirmation on my time zone, it has brought so much trouble to my business and life in general . When I spoke with them they gave me useless alternatives. I know now other applications will have that feature. I am changing it
clientes are not able to get an email confirming our appointment in THEIR time zone. They get this confirmation on my time zone, it has brought so much trouble to my business and life in general . When I spoke with them they gave me useless alternatives. I know now other applications will have that feature. I am changing it
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Response from developer
Thank you for contacting us, your feedback is greatly appreciated. Your comments will be taken into consideration as we constantly evolve and improve our app.
Mobile view lacking
I find it completely absurd that after all this time, we still can’t customize the mobile view. 75%+ of my visitors are using mobile devices and they need to scroll down pages and pages of full size photos to see what they want. Would it be so difficult to just give us two columns?! A grid to make viewing easier?! I’m sure I’m losing sales this way as the average visitor will lose patience. Also, they click on a product and see the title in humongous letters and a teeny tiny product photo. Can’t edit that either.
There are a few other things that are absurdly behind the times like the tax setup. You can’t separate by category. So it’s completely inefficient/useless unless you only sell ONE type of product. You should at least be able to compartmentalize by collection. That way I could make jewelry taxable and other items non-taxable. They need to work on this; tax is a huge deal.
Meanwhile I stay because it’s easiest to customize my site with their editor. Did not like Shopify’s editor at all.
There are a few other things that are absurdly behind the times like the tax setup. You can’t separate by category. So it’s completely inefficient/useless unless you only sell ONE type of product. You should at least be able to compartmentalize by collection. That way I could make jewelry taxable and other items non-taxable. They need to work on this; tax is a huge deal.
Meanwhile I stay because it’s easiest to customize my site with their editor. Did not like Shopify’s editor at all.
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Response from developer
Hi! Our support team would love to help with all styling/editing related issues, please contact them at support@wix.com
Love it!
It took me a little bit to figure it out, but now that I know what I’m doing it’s super easy! Love that I can do pretty much everything from my phone, and my site is getting great reviews and has only been live for two days!!
