So user unfriendly
The new version is terrible. Really difficult to navigate and the notification do not even lead you to the event when you press on them so you have to go and find where to action it. The previous version has an overview of the wix “hotel”
activities on the home screen, so for example I could see which accommodation bookings were arriving today and what new hotel reservations I had that I knew I had to action. The new version doesn’t have this. It took me multiple tries to even find the chat!! What worked well before is now an unpleasant and frustrating experience. So dissatisfied :(
In response to your comment on my feedback: it’s is the wix hotels app not the bookings app. So your response is not relevant or helpful to my experience of using the new app.
activities on the home screen, so for example I could see which accommodation bookings were arriving today and what new hotel reservations I had that I knew I had to action. The new version doesn’t have this. It took me multiple tries to even find the chat!! What worked well before is now an unpleasant and frustrating experience. So dissatisfied :(
In response to your comment on my feedback: it’s is the wix hotels app not the bookings app. So your response is not relevant or helpful to my experience of using the new app.
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Response from developer
Thanks for sharing your feedback. The new update gives you more tools to manage your site and interact with your customers in a new way. You can easily see and manage your bookings. To get started, locate your site in the home, tap Manage and choose Bookings. You’ll be able to find all your bookings there. Having said that, we are aware of issues regarding notifications and we are working hard to solve them. Please stay tuned and make sure to update regularly to get latest improvements.
Not really sure where my site went.
I’m gonna have to agree with many others; the site is harder now to navigate. Not sure what happened to the ability to edit and port in the main site blog. I have been looking for about 30 minutes before I gave up and decided to see if you had posted info about it. All I see is a social part which makes no difference to me since it is just a portfolio site at the moment. Before I could edit my site but it seems I can only edit the test part of the site that is a book club I made just to see what it was like. I have no ability to delete it from the app. I don’t even know how anyone would ever find it on my site anyway. It’s really just supposed to be a place to write snippets of writings for the blog and writings for the main portfolio but I cannot edit either of these now. Very confused and disappointed.
Not all of us want social nonsense to mire our work.
Not all of us want social nonsense to mire our work.
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The new update is driving me crazy
Old app was great prior to update. I can no longer see now in real time whether the customer is a return and how many times previously they have been— this was an important factor in the message I would send to them in chat.
Today my automatic messages in chat just wouldn’t work at all. Had to refresh the app a number of times.
Please, please bring back the data on return users and fix the bugs, I am losing leads! Nearly upgraded due to the feature to access more automation and certainly won’t be now
Today my automatic messages in chat just wouldn’t work at all. Had to refresh the app a number of times.
Please, please bring back the data on return users and fix the bugs, I am losing leads! Nearly upgraded due to the feature to access more automation and certainly won’t be now
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So many bugs...still.
Getting better with each update, but still needs work. This app should be in beta! Seriously, do they even test these?! When I schedule an appointment in my booking calendar, no matter what address I put in for the location, it reverts it to an address that I used previously. So now I have 3 appointments with the wrong address. Thankfully, I’m smart enough to not use this as my main calendar. But the confirmation emails are showing the wrong address. It’s also frustrating that I can’t edit the address after it’s been scheduled. I have to cancel the appointment and create a new one. I’m also still having an issue with the notification badge showing I have notifications when I have nothing when I open the app. Please fix your app!
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Booking System on Update App is 👎🏼
On the previous app, you could easily amend, update and add bookings. With this update you can’t, it’s basically rendered the app useless for what we require it for.
Please create an update to add these features back into the app.
Please create an update to add these features back into the app.
Response from developer
Hey there, thanks for sharing your feedback. You can easily see and manage your Bookings. To get started, locate your site in the home, tap Manage and choose Bookings. You’ll be able to find all your Bookings there. Please let us know if you'd like any further assistance - support@wix.com
New and a tiny bit better. Full of useless stuff for me
The last version was easy to go straight to bookings, this one a few more clicks to see calendar. However you can now cancel sessions in the app. Yay. All the rest of the new stuff which is highly promoted such as adding members etc is totally useless for me. May help others but now I’m told wix ain’t the place for having a good booking system. Face palm. Also the notifications keep coming back, so annoying. Overall, more clicks to your destination while surrounded by useless stuff. Hope its good and helps others
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What happened to this app?
I’ve been using Wix for 5 years now. The app has been incredibly helpful in managing my therapy private practice. I was able to easily see my bookings calendar and schedule appointments for my clients. After the new update, it is incredibly difficult to find my bookings calendar. One page title “my bookings” says that I have no appointments, and then redirects me to another page that shows how many appointments I actually have for the week. It used to be very easy to see my calendar - one click and I’m there. Now I have to click through pages and pages to find my appointments. I don’t know why that changed! Another problem I have with the app is that it constantly gets stuck showing all of my notifications. The app will say I have three notifications, so I’m thinking I have three appointments. I click into the app and go from page to page to find nothing. I mark all of my alerts as “read” and close out of the app - it still says I have three notifications.
I can understand that any big app update can have bugs, but I don’t think the development of the most recent app had small businesses in mind.
I can understand that any big app update can have bugs, but I don’t think the development of the most recent app had small businesses in mind.
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Response from developer
Thanks for sharing your feedback. You can easily access your booking - simply locate your site in the home screen, tap manage and go to bookings. We are about to improve access to the calendar and make it much easier. As for the notifications - we are aware of the issues you described. We are fixing and improving it as we speak. Make sure to update the app regularly. As for the update - the new version lets you invite your clients to your business in the app and allows them to book your services on the go. Try to invite them :)
Notifications issue
Well, the recent update is quite confusing and complicates things, but what’s an issue for me is the notifications, it’s not working properly, appears as I have new notifications but I can’t access it, neither it disappears when I close the app, fix it please. 3 stars for the purple new appearance, favorite color, thanks!
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Disappointed with new updates
The set up and functionality of the old version was elegant and easy. It made life simple and manageable for my business.
The new updated version is full of bugs and in the process of trying to make the app more simplified, it’s actually become harder to use as there are less features available.
There is nothing wrong with having more options. I wish companies would stop assuming their clients are idiots and stripping them of choice.
The new colour scheme is garish and not easy on the eye. I can no longer change the sound of my notifications.
This is a real disappointment for a company that boasts successful and creative web or mobile design features.
The new updated version is full of bugs and in the process of trying to make the app more simplified, it’s actually become harder to use as there are less features available.
There is nothing wrong with having more options. I wish companies would stop assuming their clients are idiots and stripping them of choice.
The new colour scheme is garish and not easy on the eye. I can no longer change the sound of my notifications.
This is a real disappointment for a company that boasts successful and creative web or mobile design features.
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Absolutely Hate the new version of this App
I loved the previous version of the Wix App but this new one is messy and confusing and it doesn’t do what I need it to do. Instead it lets you invite members which is totally useless for us. Our customers don’t want that.
For ease of use it’s terrible. I can’t clear the notifications after reading them and I no longer can see what products have been popular in the last 30 days.
Please bring back the old version. It was nicer visually as well.
For ease of use it’s terrible. I can’t clear the notifications after reading them and I no longer can see what products have been popular in the last 30 days.
Please bring back the old version. It was nicer visually as well.
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