Spaces User Reviews

Spaces: Follow Businesses

WIX.COM, INC.

Productivity

Reviews Summary

Positive highlights

🚀

This app hasOffers a professional look

🔍

This app hasLots to learn and explore

🎨

This app hasCustomizable with various design options

📱

This app hasFunctional mobile app

🛒

This app hasUseful for setting up an online store

🤖

This app hasAI assistant helps create a website

Negative highlights

🤯

This app hasSteep learning curve, lack of glossary

🔍

This app hasDifficult to find solutions to common issues

📱

This app hasLimited functionality on mobile app, no tablet view

🛒

This app hasLacks features for restaurant owners (auto printing, confirming orders)

🔒

This app hasIssues with card storage and booking multiple services

🐢

This app hasSlow app performance, freezes and crashes

💬

This app hasConfusing for clients to register and use the site

💰

This app hasDeceptive pricing, hidden fees for domain and premium account

🔧

This app hasLack of tablet support, difficult to edit on mobile

🚫

This app hasInability to remove old logo or customize mobile view

🔌

This app hasUnreliable internet connection, frequent disconnections

📷

This app hasIssues with uploading and managing photos/galleries

💬

This app hasLack of comment functionality on individual images

💳

This app hasUnauthorized charges and poor customer service

🔍

This app hasInconsistent app updates, removing useful features

🤖

This app hasBuggy notifications and customer engagement tools

🛒

This app hasProblems with online ordering and printing for restaurants

📊

This app hasInaccurate analytics and location tracking on the app

🔧

This app hasDifficult to edit blog posts and manage content on the app

🤖

This app hasLack of customization options for the mobile app interface

Top reviews

Most RecentHighest RatedLowest Rated

So far so good

Wix was relatively easy....but very time consuming. I was able to get my site up in just 2 days (about 4 hours the 1st day and maybe 6 hours the 2nd day) part of that time was spent creating the privacy policy and my first Facebook business page and 1st FB ad that people can click and be directed to my Wix page. I just want customer service to be here for me when I hit road blocks....as I tried building a page with a different company, with Ipage years ago, then I had to buy a domain on godaddy, then I had to get a business email with Gmail.....sooo convoluted. Wix allows customers to send me emails, allows bookings, perfect for my business. Only one complaint, the hone page contact form doesn’t have a spot for a customer to input their phone number.

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Ermahorn

6 years ago

Response from developer

Thanks for sharing your feedback. Our support team always available at support@wix.com We would love to assist.

Good for most things

Find this app good for managing my site and it works for most features I need.
Did however find the last update I lost the ability to approve new site members that I was able to do before hand
Other than that it would have been more stars 👍

aplthenamesaretaken!

6 years ago

Response from developer

Hi, Thanks for taking the time to write to us. Regarding approving new members, we would like to assist. In order to do so efficiently, please contact us at ios@wix.com with as much info as possible explaining your issue (screenshots, device details, Wix site URL, etc.)

Offline Editing?

Would it be possible to allow offline editing on the app? Loading documents and blog posts while on wifi is already quite slow and tedious, especially on mobile.

Even if it’s not images or site construction, at least having typed documents offline would be an improvement.

Lizarrdicaewynn

6 years ago

Response from developer

Hi, Thank you for contacting us, your feedback is greatly appreciated. Your comments will be taken into consideration as we constantly evolve and improve our app 🤔

Fix this App

This app has the worst user interface I have ever seen. The confusing pathways and the app constantly spinning and not functioning.
Boo-erns!!

TheBoss2019

6 years ago

Response from developer

Hi, Thank you for taking the time to write to us. In order for us to help you more efficiently, please contact: support@wix.com Please add as much info as possible explaining your issue (screenshots, device details, wix site url, etc.)

Can’t scroll down on blog posts.

Typing a blog post is impossible, after a few lines of text you can’t scroll down the text is hidden beneath the keyboard and you can’t see it while typing. App isn’t formatted for iPad properly and you can’t edit six website on iPad browsers... If you’re going to advertise like crazy on YouTube and TV, have something of value to offer paying customers.

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kar2344637

6 years ago

Response from developer

Hi, Thank you for taking the time to write to us. We are sorry for the inconvenience. We are putting a lot of effort on improving the blog experience so stay tuned, you should see improvements soon.

Bring back the former app please

So very very unhappy with the “new”
App. Sure you have developed some new features but somehow this has resulted in EVERYTHING not working well. Notifications and chat messages are completely ruined. Navigation is awful. For a website developer it’s incredible that wix has such a poor navigation app. I hate this app now. And don’t get me started on the blog feature - not being able to update using the app if it’s been saved using desktop at any point. Trying to insert media on the blog pages - photos keep being posted to the top instead of insertion points. Rubbish. So frustrating. And where are ALL the media files that I had uploaded?. The app only shows about 2% of my actual uploads. Fix this app please because my patience with it is less than the stars I’ve given here! 👎👎👎👎👎

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debzter

6 years ago

Response from developer

Thanks for sharing your feedback. The new update gives you more tools to manage your site and interact with your customers in a new way. We are working to improve the notification, blog, and navigation issues. Please stay tuned and make sure to update regularly to get latest improvements.

What possible reason could there be to break this app they way they have?

*A REPLY TO THE DEV RESPONSE*

Yes you can select manage but there’s nowhere near the features the old app had. For instance you used to be able to see a snapshot of how much your store had made and how many orders you have. Now I cannot do that. And you can’t log on to the wix website to do this on any mobile device - only desktop! I will be porting all 3 of my websites elsewhere because there’s literally no mobile functionality any more.

I have two websites with wix. The old app was great. I could switch between the two sites and carry out lots of functions. I could easily approve member requests for my my area, chat to people online, and this was done in an easy to navigate way. Now I can’t do any of these things. And nothing is easy. It’s clunky, and useless. Bring back the old one!

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Drpellypo

6 years ago

Response from developer

Update: Thanks for sharing your update. You can see your store's stats in the manage. Just go to Website section, it should be there. We are about to improve store stats very soon with much easier access. We would love to speak with you 1on1 to understand all the issues - contact us at ios@wix.com Thanks Hey there, thanks for sharing your feedback. You can easily manage your site with the new Wix app. To get started, locate your site in Home and tap Manage. You should find all your management tools there, Please let us know if you need any further assistance - support@wix.com

Cannot cancel clients’ appointments.

I am really disappointed! Wix keeps updating interface of the app but not seem to focus on functioning quality! That really make me want to switch to other website hosting! I would like to cancel my clients’ appointments. When I canceled, Wix indicated my cancellation was successful. But when my clients or myself want to book appointment on the previous cancelled spots but there weren’t available. It’s has been like this for a week. Please fix it asap.

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Wix user for ONLY two years!

6 years ago

Response from developer

Cannot signin via Facebook

The website version of Wix is good but the builder is not mobile friendly. I downloaded the app to update my site on the go. The Wix app won’t allow me to login via Facebook. When I load the app and arrive at the splash screen I select “Continue with Facebook”. It reroutes me to the Facebook page so I can give authority. Once I’ve allowed Facebook to be used with the Wix app, I’m rerouted back to the splash screen of the app. It still gives me the choices to login - Facebook, gmail, and email. I tap on the option for Facebook again and it simply refreshes. It won’t allow me to sign in via Facebook.

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Wix Builder

6 years ago

Response from developer

Hi! Thanks for taking the time to write to us. In order to help you more efficiently, please contact us at ios@wix.com Please add as much info as possible explaining your issue (screenshots, device details, Wix site URL, etc.)

Wix On-the-Go: About Time!

Hello, Wix Team! Congrats on getting mobile! Finally I can manage my shop and blog posts on-the-go, or pretty much anywhere, with any position! You know, it can be pretty exhausting doing all the sitting to do the tedious work. It’s about time, really! And, please please please consider adding an Instagram-shoppable feature for the near future! Thank you.

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princess_yasodhara